NOTHING AT ALL! All the HP site does is edit any negative comments about the product. hey offer no support. I will NEVER but another HP.
The 2.03 update fries the NVRAM in the scanner rendering is useless. It may work again with a SCSI but it remains to be seen. The same seems to be true for many other HP scanners. Why HP would keep such an update on it siteis beyond me.
STAY AWAY FROM ALL HP PRODUCTS FROM THIS POINT ON! remember Packard Bell (or as I called them Packard Hell)? HP bought them out. Well it seems as if thet also acquired their abilty to make inferior products with no tech support. Stick with Kodak or Epson and hope HP goes out of business soon!