Take your business to the next level by building upon your network of success. Using Helptual Pro allows you to harness the data gathered and save that data in a pre-structured database, saving you both money and time. Never concern yourself again with the types of software installed on your user's machines or with the hardware that needs upgraded. This information can now be readily available to management for making the critical budgeting decisions necessary at every level of business or for the hardware technician to readily serve the customer's that they support. Helptual Pro supports database structures in Microsoft SQL Server environments.
Start, stop, pause and resume system services.
Retrieve logon information for users across your network.
Remotely retrieve Office versions and keys as wells as Windows version and keys.
Retrieve asset tag information.
Retrieve network infrastructure information like the MAC address and IP.
Retrieve hardware information like the processor and RAM as well as the hard drive type, size and free space.
Retrieve relatively all uninstallible programs as well as key anti-virus and firewall information.
Retrieve event log information.
View all KB hotfixes with their install dates.
Remotely retrieve CPU performance data.
Kill or start processes on remote PC's.
Remotely reboot, shutdown or logoff PC's for maintenance purposes.
Retrieve critical printer information remotely like the printer driver, name and IP address.
Set the default printer remotely and print a test page as well.
Wake remote computer up (Wake On Lan).
Store and manage entire infrastructure in SQL Server database.
Reporting services with ad-hoc reports and custom searching for infrastructure and asset information including HTML5 reports.
Retrieve cached data from computers even when they are turned off.
AES 256-bit file and folder encryption along with Windows DPAPI.
Automatic updates for new features - for the life of your product.