- Quick specs
- Price: Free
- Operating system: Windows 95, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 98
- Date added: July 11, 2003
- Total Downloads: 78,311
- Downloads last week: 14
- See full specifications
A newer version of HelpSTAR Help Desk Software Learning Edition is available.
(Download doesn't provide access to previous versions of this program.)
- Average user rating: stars out of 3 votes
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Publisher's description
From Help Desk Technology Corporation :This learning edition of HelpSTAR help desk software is a companion to McGraw-Hill’s 'Introduction to Help Desk Concepts and Skills'. According to the publisher, Brandon Nordin, 'McGraw-Hill chose HelpSTAR for teaching help desk best practices because of its out-of-the box power, simplicity and comprehensive functionality'. This download contains material from the accompanying CD-ROM. It enables you learn best practices and methodologies for problem resolution, workflow optimization, and knowledge management.
Note: This is a very large (30.7MB) file and may take several hours to download via dial-up modem.
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