- Quick specs
- Price: Free to try (30-day trial); $545.00 to buy (Buy it now)
- Operating system: Windows 98/Me/2000/XP/Vista/NT
- Date added: August 02, 2006
- Total Downloads: 360
- Downloads last week: 1
- See full specifications
A newer version of HelpBasePro is available.
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Publisher's description
From Target Helpdesk Software :Helpdesk software does much more than call logging. Affordable, easy to use. Saves you time and money. Powerful and totally flexible. HelpBasePro is the complete help desk software solution for professionals. It includes a Web portal for both operators and clients. Custom fields let you capture any item of information you need. The integrated Knowledge Base lets you build and share knowledge. Service level management ensures you meet targets. Asset management allows you to track and service assets. Time and materials lets you track costs. E-mail service looks after inbound and outbound email. These are just a few of the features available. While it comes pre-configured with status, priority, category, asset category, definitions, you can quickly and easily customize these to suit your own needs if required.
Version 2.5.3 includes management dashboard, Active Directory integration, and enhanced user guides.
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