HP Photo Creations

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  • 1.0 stars

    "Beware ordering collage posters !!!!!"

    March 16, 2012  |   By grannydebsews

    Pros

    the colors are bright and true to the original pics

    Cons

    I ordered a 11"x14" collage poster of pictures of my deceased son for my daughters and for his father. I spent alot of time picking out just the right pictures. I picked a blue background, thinking it wouldn't matter much because the pictures would cover most of the background. I was VERY wrong The pictures are about 1"x1" and 1"x2"'s, I am so very dissapointed and upset !!! there's more background showing than pics. I only picked 18 pictures so the pictures would be large enough to see good from across the room, now you have to be right on top of the poster before you can see the pics.:(

    Summary

    I WILL NOT EVER ORDER FROM HP PHOTO CREATIONS AGAIN. THEY MAYBE GOOD WHEN YOU ARE PRINTING THEM YOURSELF, BUT NOT FOR ORDERING.
    i WILL BE ORDERING FROM WALMART !!!!!!!!!!!!!

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3 replies to this review

  • Reply by mainak451 on June 25, 2013

    How the product will look is completely on you, because you are making the product, yes the software provides some unique features like autofill based on smart arrangement technology, but finally you can modify each things, if your collage print contains small pictures then may be you could not did your product properly by placing photos and dragging their corners , the 3d preview will help you how the final product will look like before you can order the print, for more support obviously contact the customer support, they are really good in their job.

  • Reply by Spaka3000 on March 14, 2013

    ***!?!?!?!

  • Reply by RocketLife on March 20, 2012

    Hi Granny Deb.

    It's not clear from your report whether this was a manufacturing error, but our customer service department would be happy to help you get this right. Please email them at hpphotocreations@hp.com. We want you to be delighted with your photo creations.

    Thank you,

    RocketLife
    Developer of HP Photo Creations

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