H&R Block Deluxe

H&R Block Deluxe

Download Editors' Rating:
4.5
Outstanding
Average User Rating:
1.9
out of 16 votes

Quick Specs

  • Version:
    Not available
  • Total Downloads:
    9,169
  • Date Added:
    Jan. 08, 2015
  • Price:
    Purchase; $29.99 to buy (Buy it now)
  • File Size:
    Not available
  • Downloads Last Week:
    12
  • Platform:
    Webware
  • Product ranking:
    #3 in Tax Software

Editors' Note: The Download Now link directs you to the product page, where you can purchase and download the software.

Editors' Review

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If you own your home or have some investments, H&R Block's Deluxe online filing service delivers the convenience of eFiling with expert guidance, and for a surprisingly affordable (and recently discounted) price. The Deluxe option has everything offered in the Free and Basic options plus help with your home mortgage, investments, dividends, and charitable deductions. You can also file your state taxes for an additional fee. You don't have to file (or pay) until you're satisfied and H&R Block guarantees its arithmetic, too. The Deluxe tool lets you import previous filing data from TurboTax, TaxACT, and other services.

If you've ever shopped for a cell phone online, H&R Block's Web site will have a familiar look and feel. You have four choices: Free, Basic, Deluxe, and Premium. We clicked the Deluxe tool and proceeded to the log-on page to access the secure site. You can try the services for free without creating an account, but you can't store returns online or access support until you have an account. The step-by-step tax prep process includes plenty of options for seeking answers to questions -- most of which have already been asked. Limits on session times prompted timeout warnings, but that's for your safety.

When eFiling began, you could only file the easiest tax returns with the help of expensive software. Today you can account for interest income, mortgage deductions, and other critical tax breaks with H&R Block's Deluxe tax service.

 
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Publisher's Description

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User Reviews
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Results 1–10 of 16

1 stars

"Treat Consumers with More Respect"

April 15, 2014  |  By DRDON101

 |  Version: Not Found

Pros

Overall, the software works worked well. However, there are three concerns about the software.

Cons

VERY Important Note: Per the clandestine PDF software install issue discussed in my summary notes below, I initially made a good faith effort and contacted HR Block's customer service operation via an online chat platform. When I made clear to the IM rep that the proposed solution was completely ineffective, the rep suspended the IM conversation. I also tried to post a review on the HR Block webpage, and although I received an email confirmation that the review had been received, to date, it has not been posted. As you read about the problems below, it's not surprising the HR Block chose to suppress the review because of the serious issued discussed in my review. Given that trust is the most valuable impression that we can have about a tax software program, their current modus operandi gives me great pause about trusting this company with use of my personal data, my tax data, and the caliber of their software.

Summary

The first concern is relatively minor, and would be an improvement. Specifically, when the customer reaches the screen for "Your Preferred Refund Method", a clear, third menu line option needs to be added for the purchase of US Savings Bonds with one's tax refund. Without a clear option listed, I was totally dependent on accidently noticing a small FAQ question in the far right column to figure out how to allocate part of my refund to a bond purchase. Also, for the software help information under-- "How can I purchase U. S. Savings Bonds with my refund?" -- the $5,000 limit information should be added.

My second point is of a far more serious nature. Specifically, when installing the tax software package, HR Block, included without permission a PDF software package named PDF995. The installation of the PDF995 software is also not disclosed in the 14-page End User License Agreement. Given that many users already have PDF read/write software, installation of the PDF995 software should be provided as an option during the installation process. It is very inappropriate to add such a software package to a user's hard-drive without permission.

My third point is to ask HR Block to take the high road and include in either the installation process, or as a software menu item, the option for consumers to make clear choices about the use of their personal data. Unfortunately, I had to go through the process of hunting down the privacy policy and then work through the various options. Take the high road and include the privacy choice options directly, instead of requiring the consumer to hunt the policy down. Such transparency would enhance the trust a consumer can have in HR Block.

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1 stars

"Deduction Pro Wasted my afternoon"

March 26, 2012  |  By woodeemail

 |  Version: Not Found

Pros

None compared to past experience with Block

Cons

Deduction Pro has been ruined. It does not work. After wasting several hours, I finally looked for a solution online, and found this review site.

Summary

I have used Tax Cut, and then H&R Block software for over a decade. It has gotten worse every year. There where even years when I called them to discuss mistakes on their calculations. These errors where corrected, while I never even received a "thank you". It's just like everything else nowadays. You pay more each year, and get less.

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3 stars

"Inconsiderate changes"

February 18, 2012  |  By susiegirl15

 |  Version: Not Found

Pros

I have used this program for years and it is very simple.

Cons

I really dislike the fact that Deduction Pro can only be used online. This eats into my internet cost's and I don't feel as secure with my information. Makes me not want to use this program next year!

Summary

rated 2&1/2 stars because I strongly dislike the change of use option and probably will not buy programs who offer this program next year.

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1 stars

"At Home 2011 Deluxe Free But Costly !!!"

January 30, 2012  |  By rad64

 |  Version: Not Found

Pros

Free for me.

Cons

Hard to import, Hard to fix issues

Summary

I have used H&R Block software in the past but had switched to TurboTax for the past few years. H&R sent me a free copy of At Home Deluxe that included free e-file. I installed and proceeded to use it this past weekend. When it came to deductions, the software took me to an online site called DeductionPro. After spending 3 hours entering all my info, it prompted me to import my deductions. At that point, I got an error that basically said I needed at least one blank cash entry. Considering the fact that I had at least 15 cash entries, I was confused. So I called support, they started to walk me through the solution. When we came to import, they had the same problem that I had. So, I was instructed to proceed to the next step and manually enter a $0 cash donation, which I performed. At that point, the import prompt for deductions went away and the fellow on the phone said, "Oh, once you pass the import prompt, you can no longer import deductions." My jaw hit the floor! Hours wasted with their terrible software and now my deductions were not importable. He said he was sorry - and I thought you must be kidding! I wasted 4 hours of my life + the time on the phone with these guys and all I get is sorry. So, frustrated, I attempt an online chat with maybe someone better. I get my problem in and the first response I get is "If you need tax advice call 1-800..." I'm like you have got to be joking. These guys either don't speak english or they are incompetent. I finally get my problem out and 30 minutes later, no solution. They needed to refer it up to the next level for help. Today, I get an email that says "case closed" but if I need more help 1-800..." DO NOT USE H&R BLOCK SOFTWARE IT IS A JOKE AS IS THE SUPPORT!!!

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1 stars

"So frustrating, not well thought out"

April 26, 2011  |  By Donkeydust

 |  Version: Not Found

Pros

Cheap if you get the discount

Cons

I cant begin to describe my frustration with it. The simplists things are difficult.
I will see about getting my money back as it does not work reasonably. Then I will go back to turbotax which worked very nicely (more expensive though).

Summary

Don't go for this one. I can recommend the other more popular one. Also if it is so difficult to get it to work what tax info does it miss?

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1 stars

"I'd rather use paper & pencil"

April 12, 2011  |  By Consumer87564

 |  Version: Not Found

Pros

It does all the required math.
Has all the IRS forms.

Cons

Sluggish response. Frequent inactivity auto log-off.
Straight-jacket rigid navigation.

Minimal and often puzzling explanation. Clueless help pages.

Regardless of promised price, will charge you full price.

Summary

I am reviewing H&R Bock at Home, which is a implemented in the 'cloud', nothing is stored on your pc.

Even the printed copy has H&R logo stamped on every page. Basically, H&R owns the data you entered. I felt like a captive. The last step before e-filing the return, H&R demands the full price, regardless of all the discounts it had enticed you with. By then you have invested many hours of effort, so you meekly pay.

H&R, you can fool me this one time, you won't get a second chance. EVER!

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1 stars

"Do Not Buy! Deduction Pro Does Not Work!"

April 05, 2011  |  By piszfa

 |  Version: Not Found

Pros

Tax Program is user friendly and easy to use

Cons

Deduction Pro, for some idiotic reson, is now run on-line and does not work. You can spend hours trying to make the thing work, but it will not save the data you input into it for later import into the tax program

Summary

Will not buy H&R Block at Home again! Going back to Turbo Tax!

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1 stars

"Deduction Pro Ruins the Programs"

March 26, 2011  |  By cnetfan100

 |  Version: Not Found

Pros

Online implemetation of Deduction Pro masks any possible pros of this program.

Cons

Online implemetation of Deduction Pro is slow, cumbersome and a security risk. As a prior fan of Tax Cut, I am very dissapointed in this implemetation and will not purchase from H & R again.

Summary

I agree with a prior reviewer that the person who made this decision should be fired. I may just suffer the loss and buy another brand program to finish up this year's taxes.

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1 stars

"Not user friendly"

February 21, 2011  |  By dpchampion

 |  Version: Not Found

Pros

I can't think of any.

Cons

Does not install on your computer. It operates via "cloud" online.
It's not intuitive to use.
Locks up and cannot retrieve your info unless you vigilantly save it before moving on to each new step.

Summary

I got "ERROR HAS OCCURED" when trying to view the IRS Form 8283 that the program is supposed to generate. I spent at least an hour inputting my data only to find nothing was saved when the program locked up. The H &R Block programmers should also know that the proper spelling for "OCCURED" is with 2 Rs (OCCURRED). This version of this program should have never seen the light of day.

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1 stars

"H&R Block - Deduction Pro error for Form 8283"

February 19, 2011  |  By bobbq2

 |  Version: Not Found

Pros

Less expensive than Turbo Tax

Cons

The "in the clouds" version of Deduction Pro gives error message "Error has Occured".

Summary

After inputting all my charitable donations into the new "in the clouds" Deduction Pro program to which the H&R Block program link me, I received an error message "Error has Occured" when I tried to review & finish. H&R Block told me the only fix is for me to go directly to the hrblock.com website and redo all my tax entries online. Needless to say, I will not be using H&R Block next year!

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Results 1–10 of 16

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Full Specifications

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General
Publisher HRB Digital
Publisher web site http://www.hrblock.com/
Release Date January 08, 2015
Date Added January 08, 2015
Version
Category
Category Business Software
Subcategory Tax Software
Operating Systems
Operating Systems Webware
Additional Requirements None
Download Information
File Size Not Available
File Name click-3698865-10452271
Popularity
Total Downloads 9,169
Downloads Last Week 12
Pricing
License Model Purchase
Limitations Not available
Price $29.99

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