GoodSync User Reviews

CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 734 user reviews

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  • 5.0 stars

    "Best file comparison and analysis synchronization tool."

    July 7, 2014  |   By snakyjake5

    Version: GoodSync 9.8.9.5

    Pros

    Can detect and discern file changes versus file corruption.
    Good comparison rules and analysis to detect changes.
    Good use of filters.

    Cons

    Minor con: Since Amazon S3 charges by storage used (stored and transmitted), I would like the software to tell me exactly what is being transmitted and stored. The software will tell me the storage, but not the transmitted. So far this hasn't been an expensive issue, but it is something I would like to monitor.

    The UI is full of powerful and useful information, but might be better organized.

    The file analysis is very advanced and can be complex depending on the rules used. This is going to require you learning and doing some experimentation. I did my experimentation, and it does work just like I want it to (and no other alternative has been able to do that).

    Summary

    What this software will do that few others will do is sync between my local files and files stored on Amazon S3 cloud by comparing file attributes and checksums. What I wanted to do is not only backup files to the cloud, but I wanted to detect when I had file corruption on my local hard drive. Detecting this can be tricky, because I also wanted to avoid false positives. So this software can detect legitimate changes and also detect corruption, signal to the user, suggest or automate an action.

    I've tried many other alternatives, and this has been the best.

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  • 1.0 stars

    "Steep learning curve, cryptic UI, pathetic support."

    April 30, 2014  |   By photonpharmer

    Version: GoodSync 9.8.4.4

    Pros

    Does what it's programmed to do BUT...

    Cons

    A new user absolutely MUST comprehend the app's settings. (A lot of work!) Other sync apps are more straightforward.

    GS, however, can initiate potentially disastrous deletions on destination drives without warning, resulting in total data loss.

    Example: You want to backup date to an external drive so you innocently start a new One-Way Backup "job." Simple enough, so you define what data you want to move from left-to-right and initiate "One-Way Backup." Suddenly data already on your destination drive begins to disappear!

    Cancel button!

    Sorry, too late, deed is done! Before actually beginning the "Backup" NO warnings appear that existing data is about be deleted from destination (right) drive.

    You are now screwed! GoodSync support sends you a copy of their FAQ page cryptically outlining the method for recovering your data...but, it doesn't work. That's all you get; you're on your own, again. Open a ticket and be prepared to wait days for any response; then, maybe not at all.

    Summary

    Works, but not a friendly, real people solution. Most IT's won't often read all the documentation before running this app safely, let alone tinker with it to discover it's functionality quirks.

    How hard is it to code in a pop-up warning system to help assure that casual users don't make fatal data deletion "mistakes". Why would programmers WANT a backup function to automatically delete pre-existing directories and data on a destination drive without first warning a user that their data is about to be deleted?

    Save yourself!

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  • 5.0 stars

    "A great program to have if you have an NSD."

    April 19, 2014  |   By teckels

    Version: GoodSync 9.8.3.5

    Pros

    It is easy and intuitive and does what it says.

    Cons

    Too many updates

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  • 5.0 stars

    "Reliable and easy to use"

    February 28, 2014  |   By thebigone1868

    Version: GoodSync 9.7.9

    Pros

    easy to use
    reliable

    Cons

    It would be nice to sort by filesize to easily skip large files.

    Summary

    I've used GS for 8 years and have never had a problem with it. You can set it save deleted files, I even use it with SwiFTP sync with my android tablet and phone.

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  • 1.0 stars

    "Software deleted 250GB of photo files without warning."

    February 28, 2014  |   By bertwhite2

    Version: GoodSync 9.7.9

    Pros

    None that I can think of.

    Cons

    The whole reason I wanted backup software was to prevent what the this backup software did to me. While backing up files from another drive to my E drive it deleted ALL the files on the E drive, plus the 2 backup set of files that I had already backed up to E The only thing left were the files from the last backup. 6 months of Photoshop work on hundreds of pictures lost!

    Summary

    The only reason to buy backup software is for protection. You need protection from this backup software. I was fine until I tried it and lost months of work with no warning or notification. Buyer beware!!!!!!!!!!!!!

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  • 5.0 stars

    "Excellent Program"

    February 22, 2014  |   By rjscooke

    Version: GoodSync 9.7.9

    Pros

    Works well as advertised

    Cons

    none that I can see

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  • 1.0 stars

    "Software is good - Support is not"

    February 21, 2014  |   By rmwizer

    Version: GoodSync 9.7.9

    Pros

    Easy to use and configure, nice to have multiple sync profiles for different document collections

    Cons

    Support is mediocre to non-existent. Each issue I report consumes several round trip email sessions and several days, sometime weeks to resolve.

    Summary

    You are better off planning to purchase a new license if you really like this software, when your hard drive fails, if you re-install your OS or you migrate to a different computer. The support team does not seem to understand how to reset the activation acknowledgement if you experience any of the changes to your computer I noted above.

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  • 5.0 stars

    "Great software"

    February 13, 2014  |   By Fajah

    Version: GoodSync 9.7.8

    Pros

    Syncs all my files to an external drive, Dropbox, and recently purchased NAS.

    Cons

    None so far

    Summary

    Works very well. I just set it and forget it. After month\s free trial, I purchased the software.

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  • 5.0 stars

    "Excellent piece of software."

    January 28, 2014  |   By PeterComfort

    Version: GoodSync 9.7.6

    Pros

    Fast. Reasonably easy to use. I am not an expert - but I took to this like a duck to water. Have been using it for 3 years now. It has gotten me out of serious trouble when files got deleted, data loss with system crashes and H/D failure. With valuable data, being able to replace those files can be a lifesaver.

    Cons

    None really - except you pay dearly for not thinking carefully before you set up your jobs. I have had files overwritten, lost and duplicated through inattention. My fault. File Synching is not trivial. Pay attention.

    Summary

    I won't go anywhere without GoodSynch and 1TB external Hard drive.

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  • 1.0 stars

    "Scheduled jobs do not run."

    January 18, 2014  |   By alboner

    Version: GoodSync 9.7.5

    Pros

    Installed on Win 7 Pro. Highly configurable.

    Cons

    Scheduled jobs ran intermittently, most often backups would not be done. I tried different settings and sometimes got it to run for a week or two then it abruptly would stop and never ran the scheduled jobs again. I scheduled backups once a week during late night when system was idle. No indication as to what the issue was, no error messages, no log messages, nothing. I tried all I could to get it to work to no avail. Indeed it deserves CNET abysmal rating.

    I installed Vice Versa (from TGRMN software), it worked right away, scheduled jobs ran just fine every time. Got error messages and email notifications when something was wrong in plain English without ambiguity so I could fix the issues. A great product that I will review separately.

    Summary

    IME this program is useless garbage, they took just took my money. Money and time wasted that I will never get back.
    I don't recommend this program to anyone.

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Results 1-10 of 723

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