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Genie Timeline Free 2.1.13.345 User Reviews

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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 39 user reviews

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All User Reviews

Results 1-8 of 8

  • 1.0 stars

    "Backed up just fine. Doesn't retrieve."

    January 21, 2012  |   By mousethief

    Version: Genie Timeline Free 2.1.13.345

    Pros

    Easy to install. Slick interface.

    Cons

    Couldn't retrieve any files I tried to retrieve from its backup.

    Summary

    Avoid if it's important to you to be able to retrieve files you've backed up.

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  • 2.0 stars

    "Unresponsive support - like talking to a brick wall"

    November 29, 2011  |   By dianerock

    Version: Genie Timeline Free 2.1.13.345

    Pros

    Good product. Nice easy to use features. Great dashboard.

    Cons

    Double charged me and noone has taken responsibility but simply either shifted me from one support email address to another.
    Also could never do disaster recovery upload as it took forever.

    Summary

    Would not recommend if you are looking for a company that responds to your questions

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  • 1.0 stars

    "No Multiple Backup jobs or sets!"

    November 19, 2011  |   By sanawar

    Version: Genie Timeline Free 2.1.13.345

    Pros

    Automatic continuous backup with automatic detection of source/backup destinations.

    Cons

    The biggest downside is that it is not able to create multiple backup sets or jobs. You are simply stuck with ONE job. If you try to create new backup job, the previous one automatically gets deleted.

    The other huge downside is that it NOT intuitive or easy to find out how many files/GB worth of data is being backed up. If you look at Crashplan, it is simply the best out there which gives you clean, neat intuitive look at what is being backed up and how many files/GB worth of data is backed up at any given time.

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  • 1.0 stars

    "Flakey software"

    September 30, 2011  |   By Bentbins

    Version: Genie Timeline Free 2.1.13.345

    Pros

    when (and if) you get it working it does make backups

    Cons

    Crashes, won't install. Hogs disk speace

    Summary

    I have tried and tried with this product. It is not robust. I have had long communications with support and am tired of restarting services to make it work.

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  • 2.0 stars

    "Genie caused BIG performance degradation"

    September 7, 2011  |   By dave4128

    Version: Genie Timeline Free 2.1.13.345

    Pros

    Smooth installation, had all the functionality I wanted.

    Cons

    Could not live with it. Performance impact was TERRIBLE. It nearly dragged my system to a sandstill. I got really worried about my PC, but everything returned to normal once I got rid of the Genie product. Whew. Glad I tried before buying!

    Summary

    I would still like a product that does what Genie Timeline does, but the performance cost was WAY too severe to put up with. I realize not everyone will have such a bad experience, but you should at least try the free product before you spend any money.

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  • 2.0 stars

    "Disaster recovery didn't work on Vista"

    August 25, 2011  |   By bankshott

    Version: Genie Timeline Free 2.1.13.345

    Pros

    Nice concept and nice interface.

    Cons

    Both the bootable thumb drive and bootable CD options booted fine, but the disaster recovery screen didn't appear, so there was no way to get to the recovery. This was a free trial and the company only provides tech support to paid customers!

    Summary

    Might work for you, but I could not get disaster recovery to work on my Windows Vista64 laptop.

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  • 5.0 stars

    "Simple to use and works great!"

    August 19, 2011  |   By cav719

    Version: Genie Timeline Free 2.1.13.345

    Pros

    Easy setup for novice users not so great for customizing for an advanced user. I especially like the Timeline you can check through to find files.

    Cons

    Excluding specific folders wasnt included in the setup for a novice user. Advanced users wont have too much trouble with this.

    Summary

    I bought a NAS drive to connect to my router. Our laptops connect wirelessly and backup every hour automatically.

    I wish you could be more specific on folder backups desired, but free is free so you get what you pay for . =P

    As a free product, it works great and protects your memories and documents. Very handy for a file you deleted a while back but suddenly need again. Similar to Time Machine backups on Macs but better.

    Updated on Aug 19, 2011

    It did not slow down our systems, but we have new laptops. It will affect your wireless network speed, not so much if your hard wired. Wireless gaming and downloads do diminish while backups are running, but that's only hourly and you can "Pause" it while doing other things.

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  • 2.0 stars

    "Works but slows down operations."

    July 30, 2011  |   By __flea

    Version: Genie Timeline Free 2.1.13.345

    Pros

    Easy to set up.

    Cons

    Slows down PC to a crawl particularly at boot up. Operations very intensive so much so you really can't do anything while it is running. Big problem particularly at boot up.

    Summary

    When you boot up you're computer presumably it is to get to work or play on what you'd like to do. Be prepared to wait and wait while Timeline "populates" what files need to be backed up and then backs up. Unacceptable. Finally uninstalled after going mad for a year.

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Results 1-8 of 8

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