GVJack App for magicJack

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  • 1.0 stars

    "Spent 3 hrs trying to get it to work"

    August 5, 2012  |   By santafe12


    NONE...I could not make outgoing calls.


    I get dial tone but I cannot call out..no rings, nothing. Uninstalled, reinstalled, read instructions again, looked in forums and googled for answers. Registered and posted in their forum, went back later to find it had been removed with no reply. Posted again and got a snide, condescending reply about the 'simple' instructions...he/she used the word 'simple' a few times, then said the 7 day trial was to determine if it worked and if not, well...that's that. Mine was one of a long list of complaints about malfunction of GVJack. They promote it as so easy, such high quality, all the features, etc. but seem annoyed when confronted with the recurring complaints of not being able to call out and other issues. I bought into the hype, wasted all evening, got myself worked up, and had no help from them at all.

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  • Reply by RZPatel on August 6, 2012

    It works fine for me and a couple of my friends that also use it.

    Definitely simple to set up if you follow the instructions. Maybe you don't have the latest release from their website installed or skipped a step somewhere.

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