Free Registry Fix

CNET Editors' Rating 3.0 stars

Good

Average User Rating stars

out of 264 user reviews

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Full user review

  • 1.0 stars

    "I Hate It DO NOT BUY"

    February 4, 2011  |   By TonyUll

    Pros

    Software appears to be very User friendly

    Cons

    Initial upgrade Fails to work on problems
    tech support had to upgrade 3 time
    Refund process is impossible
    long wait on Tech support
    Tech support thinks delete and run is total solution

    Summary

    FreeRegistyFix Up front seems like a great product. easy to use but after registration you find you need to use thier live chat to get a real copy of the software. that the tech will run twice to show you that there are no additional problems Until you are out of the chat and find that your computer is running slower and less stable than befor at which time you have to go back into live chat to get bumped to a remote desktop tech who will Install yet another copy of the software and go threw and delete many files which had nothing to do with system stability and turn a 7 min xp boot into a 40 min time befor you can even load a browser to get back to tech support to another tech that just wants to install a new copy of the software and reboot again at which point I manually undid all changes made by previouse Tech and Requested a refund. which took a unreal amount of time to figure out their process and fill in their forms to get a msg I would be contacted with in 48 to 72 hours. I waited several days and heard nothing at which point I tryed to resubmit a refund request and was told only one request per customer I then sent an Email to their tech and sales support to get a return email stateing to use the tech support chat to fix my problems. tried one more time, tech was unable to fix the problem sent a new email requesting a refund again to hear nothing. I feel that FREEREGISTRYFIX is a SCAM their software does nothing and their web sight has little information to contact the company for anything more than giving them money and using their "live chat and tech support" which by buying the software you are allowed one FREE use of. I would not recommend this to anyone and Until I hear from the company about the status of my refund Which should have been made by Early January at the latest I am I will be posting Nagative reviews every place I can on the web. The software is Inexspensive and the Money is not an issue it is the principle if you say it works it better work and if you offer a money back Guarantee stand behind it. dont make your process so hard to go threw you customers just eventialy go away

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