Fonality HUD Mobile - Connect & PBXtraNOTE: This client is compatible with Fonality Connect & PBXtra. This client requires special licensing on your Fonality system in order to connect your mobile device. Fonalitys cloud based mobile solution is able to remove communication barriers and address the concerns of multiple devices and phone numbers. Fonalitys Heads Up Display (HUD) Mobile solution provides a secure mobile platform that allows SMB companies to focus on their core business while increasing employee productivity away from the office. Connect with the right person, with the right information, anywhere, every time! HUD Mobile creates a unified mobile workforce with access to the same telephony features and functionality (including contact center features) regardless of location. - Location options to direct inbound calls- Control live calls or transfer to desk or cell phone- Voice over Wi-Fi calling- Visual voicemail- Secure chat with colleagues- Real-time presence capabilities- Access your company directory- Virtual conference rooms- Monitor agents & staff activity- Record calls on the fly- Log in and out of queues- Barge, monitor, whisper agent callsVisit fonality.com/hud to learn more about how your business can benefit from a stress free, cloud-based mobile solution.
What's new in this version:
Call center features:- monitor agents- monitor call queues- view queue statistics- monitor agent calls- send broadcast chats to agentsRingtone controlsImproved battery lifeReduced bandwidth consumptionSoftware corrections