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Folder Lock

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 1,199 user reviews

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  • 1.0 stars

    "Rubbish Technical Support"

    August 9, 2012  |   By leekw75

    Pros

    WAS good but lousy support NOW!

    Cons

    Rubbish Technical Support

    Summary

    I have tried to upgrade to Ver7. But b4 i upgrade, i access my Ver6's Locker lately and all my docs gone missing! I check the "properties" and it show 80MB usage so im sure the docs are there! I HAVE asked for help, and they reply my email with solution but i still cant get my docs. Then they said wanna access my PC using Team Viewer and asked me to add them via Skype and i did! I have fixed appointment 3times, to meet them at my local time around 10.30pm due time timing diff between M'sia & USA! They agreed the time BUT Non of the promised to meet me materialised! I still failed to get my docs after weeks! VERY UPSET with their support service now! Why u PROMISED BUT FAILED TO DELIVER? They were good last time with prompt service! But now?! Disappointing! Frustrated! Fxxx Them! NEVER WANNA USE FOLDER ANYMORE! LOUSY SUPPORT WHEN U HAVE PROBLEM!

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