FileApp (Previously FileAid, Document Storage & Viewer) 1.7 - Free download and software reviews - CNET Download.com

FileApp (Previously FileAid, Document Storage & Viewer)

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All User Reviews
  • All versions:

    1.0 stars

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    • 1 star: 2
  • Current version:

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    • 3 star: 0
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    • 1 star: 2
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Results 1-2 of 2

  • 1.0 stars

    "Corrupted my iPod Touch Contacts"

    February 28, 2011  |   By dcsaeger

    Version: FileApp (Previously FileAid, Document Storage & Viewer) 1.7

    Pros

    easy FTP/iTunes file transfers...

    Cons

    corrupted my contacts list

    Summary

    when i tried to email a picture (that i just FTP'd to my iPod Touch) from the database it totally corrupted my contacts list. I now have no contacts when I had over 200. I know they were there moments ago because I had just send a regular email. i'm hoping i can restore all that via iTunes when I get home but we'll see....I'm also hoping downloading this app is a regret also...:(

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  • 1.0 stars

    "Corrupted iPhone Firmware (confirmed by Apple Store)"

    February 8, 2010  |   By Someonehasposted

    Version: FileApp (Previously FileAid, Document Storage & Viewer) 1.7

    Pros

    It does what it says: You can FTP into your phone wirelessly from a computer on the same router (LAN) and move files onto the phone and be able to open them there within FileApp. You can NOT access the camera roll, the iPod media or anything else.

    Cons

    Corrupted my iPhone 3Gs's ability to be seen by a PC or Mac over USB in terms of accessing the camera's photos and videos. No matter what I did it I could not fix it, not even deleting the application. The phone's firmware itself was corrupted.

    Summary

    This software contains a major flaw. Normally in Windows one sees the phone as a camera or memory card under My Computer / Windows Explorer and you transfer photos and videos over from that. Installing this app destroyed that connnection. Nothing I did in Windows (XP) fixed it. Tried different a computer and a different cable. I deleted the app but sadly that didn't fix what it had broken. I did a lot of searching for information online but nothing recommended helped.

    Their app broke something in the iPhone firmware that remained broken even after it was deleted.

    The phone was still visible to iTunes so I tried reloading the phone software. Well even that almost didn't work. It crashed over and over during the part where it's backing up the phone. Finally on maybe the fifth try it finally worked. But the end result was the same. It still was not visible to Windows.

    So back to iTunes I went and this time I tried another reload this time going back to factory settings. But still no good.

    So I made an appointment with the Apple Store. I brought along a laptop which was not the machine I normally sync with but just to show how the phone is not visible when plugged in by USB. The tech also connected my phone to a Mac and it was also no good, proving it was the phone, not my computer(s). So he suggested reloading again but this time turning down where it says to restore as my phone and instead choosing to set it up as a new phone. That finally did it and the phone could again be seen by both the Mac and the PC.

    But my nightmare is still not over as I am trying to find some combination of software restore and syncing that will get my my contacts back without a lot of retyping. So far any restore that lets the apps get restored seems to leave the phone corrupted as described even though this particular app is not even part of that having been long deleted.

    This is just a guess but since I've read that an earlier version of this software included USB support and that was removed, something they did in that regard may have led to this issue.

    Bottom line is I deeply regret ever installing this application and I'm surprised Apple didn't test it better before letting it on the App Store.

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