Family Tree Builder

Family Tree Builder

Average User Rating:
3.3
out of 101 votes
See all user reviews

Quick Specs

Version:
4.0
File Size:
35.27MB
Date Added:
November 20, 2009
Price:
Free
Operating Systems:
Windows 95/98/Me/NT/2000/XP
Total Downloads:
120,850
Downloads Last Week:
312
Product ranking:
Additional Requirements:
Not available

Publisher's Description

More Products to Consider

All User Reviews
  • All Versions:

    3.3

    out of 101 votes

    • 5 star: 25
    • 4 star: 32
    • 3 star: 16
    • 2 star: 6
    • 1 star: 22
  • Current Version:

    2.6

    out of 14 votes

    • 5 star: 2
    • 4 star: 3
    • 3 star: 3
    • 2 star: 0
    • 1 star: 6
  • My rating:

    0 stars

    Write review

    Results 1-2 of 2

  • 5 stars

    "Wonderful tool which my family members love & rely on."

    August 21, 2014   |   By clkelso

    Version: Family Tree Builder 7.0.0.7138

    Pros

    Over the years the program has continued to be updated and improved BUT my the number one reason for my ranking is their customer service. Every time I have emailed them with a problem, I have had a response in 24 hours and a description of the problem with the resolution. If it their boo boo, they step up and tell you what went wrong.

    I saw the one star review of the individual who lost their tree. They didn't say they contacted My Heritage customer service, but, based on my experience, I can't believe they wouldn't have recovered all that lost work for them.

    I have invited my family to view the tree and everyone who has done so, appreciates having it available.

    My only criticism is you have to work to find the link to send them a support email. However, once you find it - they are on it.

    Cons

    You have to dig to find the link to send a support request email. I know they are trying to keep support costs down as most problems can be resolved using their FAQ's. I understand that, but if the FAQ's don't help, keep looking, you can contact them with your specific problem.

    Reply to this review

    Was this review helpful? (0) (0)

  • 1 stars

    "Easy To Use But Not Free"

    July 20, 2014   |   By A.Raspone

    Version: Family Tree Builder 7.0.0.7138

    Pros

    Easy to navigate

    Cons

    Costs money to sync more than 250 people & projects can be unable to load after you get too many ancestors on it without paying.

    Summary

    This program is easy to navigate however it costs money to sync your families to the site & if you choose not to sync it beware that your project can completely get erased. I had found over 15,000 of my past relatives & I always saved the project which is supposed to save to your computer. However I went to open my project yesterday & guess what it is gone! I can open other projects I have but my personal tree is gone. The files are on my computer but the program refuses to load them. It keeps telling me there is an error with that project. So frustrating to have to start over. I guess I should have written it all out so I had a hardcopy. Looking for a new program so this doesn't happen again.

    Reply to this review

    Was this review helpful? (0) (0)

  • Results 1-2 of 2

Add Your Review

Quickly sign in with: or Login or create an account to post a review.
You are logged in as . Please submit your review for Family Tree Builder
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Update your review

Since you've already submitted a review for this product, this submission will be added as an update to your original review.
Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Previous Versions:

Close[x]

Submit a problem report for Family Tree Builder

Please describe the problem you have with this software. This information will be sent to our editors for review.

Problem:

The Download.com Installer isn't working as expected

The download link does not work

The software has a newer version

The product contains malicious software

Other

Description:

Please select a feedback type.

Please enter a description.

Submit Problem Report

Close[x]

Problem Report submitted

Thank you for submitting a problem report! The Download team is committed to providing you with accurate software information.

OK