Family Tree Builder

Family Tree Builder

Average User Rating:
3.3
out of 101 votes

Quick Specs

  • Version:
    1 build 536
  • Total Downloads:
    120,850
  • Date Added:
    March 22, 2007
  • File Size:
    35.27MB
  • Downloads Last Week:
    312
  • Operating Systems:
    Windows 95/98/Me/NT/2000/XP

Publisher's Description

+
 
read more +
User Reviews
+
  • Current Version

    3.1

    out of 28 votes

    • 5 star 6
    • 4 star 7
    • 3 star 4
    • 2 star 5
    • 1 star 6
  • All Versions

    3.3

    out of 101 votes

    • 5 star 25
    • 4 star 32
    • 3 star 16
    • 2 star 6
    • 1 star 22
  • My rating

    0 stars

    Write review

Results 1–2 of 2

5 stars

"Wonderful tool which my family members love & rely on."

August 21, 2014  |  By clkelso

 |  Version: Family Tree Builder 7.0.0.7138

Pros

Over the years the program has continued to be updated and improved BUT my the number one reason for my ranking is their customer service. Every time I have emailed them with a problem, I have had a response in 24 hours and a description of the problem with the resolution. If it their boo boo, they step up and tell you what went wrong.

I saw the one star review of the individual who lost their tree. They didn't say they contacted My Heritage customer service, but, based on my experience, I can't believe they wouldn't have recovered all that lost work for them.

I have invited my family to view the tree and everyone who has done so, appreciates having it available.

My only criticism is you have to work to find the link to send them a support email. However, once you find it - they are on it.

Cons

You have to dig to find the link to send a support request email. I know they are trying to keep support costs down as most problems can be resolved using their FAQ's. I understand that, but if the FAQ's don't help, keep looking, you can contact them with your specific problem.

Reply to this review

Was this review helpful? (0) (0)

1 stars

"Easy To Use But Not Free"

July 20, 2014  |  By A.Raspone

 |  Version: Family Tree Builder 7.0.0.7138

Pros

Easy to navigate

Cons

Costs money to sync more than 250 people & projects can be unable to load after you get too many ancestors on it without paying.

Summary

This program is easy to navigate however it costs money to sync your families to the site & if you choose not to sync it beware that your project can completely get erased. I had found over 15,000 of my past relatives & I always saved the project which is supposed to save to your computer. However I went to open my project yesterday & guess what it is gone! I can open other projects I have but my personal tree is gone. The files are on my computer but the program refuses to load them. It keeps telling me there is an error with that project. So frustrating to have to start over. I guess I should have written it all out so I had a hardcopy. Looking for a new program so this doesn't happen again.

Reply to this review

Was this review helpful? (0) (0)

Results 1–2 of 2

Add Your Review

Login or create an account to post a review.

You are logged in as . Please submit your review for Family Tree Builder
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Update your review

Since you've already submitted a review for this product, this submission will be added as an update to your original review.
Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

 
see all reviews +

Full Specifications

+
What's new in version 1 build 536
+1
General
Publisher MyHeritage
Publisher web site http://www.myheritage.com
Release Date March 22, 2007
Date Added March 22, 2007
Version 1 build 536
Category
Category Educational Software
Subcategory Genealogy Software
Operating Systems
Operating Systems Windows, Windows 98, Windows 95, Windows Me, Windows NT, Windows XP, Windows 2000
Additional Requirements Windows 95/98/Me/NT/2000/XP
Download Information
File Size 35.27MB
File Name family_tree_builder_7138.exe
Popularity
Total Downloads 120,850
Downloads Last Week 312
Pricing
License Model Free
Limitations Not available
Price Free

Previous Versions:

 
read more +

More Products to Consider

Close[x]

Submit a problem report for Family Tree Builder

Please describe the problem you have with this software. This information will be sent to our editors for review.

Problem:

The Download.com Installer isn't working as expected

The download link does not work

The software has a newer version

The product contains malicious software

Other

Description:

Please select a feedback type.

Please enter a description.

Submit Problem Report

Close[x]

Problem Report submitted

Thank you for submitting a problem report! The Download team is committed to providing you with accurate software information.

OK