Family Tree Builder

Family Tree Builder

Average User Rating:
out of 101 votes
See all user reviews

Quick Specs

1 build 536
File Size:
Date Added:
March 22, 2007
Operating Systems:
Windows 95/98/Me/NT/2000/XP
Total Downloads:
Downloads Last Week:
Product ranking:
Additional Requirements:
Windows 95/98/Me/NT/2000/XP

Publisher's Description

More Products to Consider

All User Reviews
  • All Versions:


    out of 101 votes

    • 5 star: 25
    • 4 star: 32
    • 3 star: 16
    • 2 star: 6
    • 1 star: 22
  • Current Version:


    out of 28 votes

    • 5 star: 6
    • 4 star: 7
    • 3 star: 4
    • 2 star: 5
    • 1 star: 6
  • My rating:

    0 stars

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    Results 1-2 of 2

  • 5 stars

    "Wonderful tool which my family members love & rely on."

    August 21, 2014   |   By clkelso

    Version: Family Tree Builder


    Over the years the program has continued to be updated and improved BUT my the number one reason for my ranking is their customer service. Every time I have emailed them with a problem, I have had a response in 24 hours and a description of the problem with the resolution. If it their boo boo, they step up and tell you what went wrong.

    I saw the one star review of the individual who lost their tree. They didn't say they contacted My Heritage customer service, but, based on my experience, I can't believe they wouldn't have recovered all that lost work for them.

    I have invited my family to view the tree and everyone who has done so, appreciates having it available.

    My only criticism is you have to work to find the link to send them a support email. However, once you find it - they are on it.


    You have to dig to find the link to send a support request email. I know they are trying to keep support costs down as most problems can be resolved using their FAQ's. I understand that, but if the FAQ's don't help, keep looking, you can contact them with your specific problem.

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  • 1 stars

    "Easy To Use But Not Free"

    July 20, 2014   |   By A.Raspone

    Version: Family Tree Builder


    Easy to navigate


    Costs money to sync more than 250 people & projects can be unable to load after you get too many ancestors on it without paying.


    This program is easy to navigate however it costs money to sync your families to the site & if you choose not to sync it beware that your project can completely get erased. I had found over 15,000 of my past relatives & I always saved the project which is supposed to save to your computer. However I went to open my project yesterday & guess what it is gone! I can open other projects I have but my personal tree is gone. The files are on my computer but the program refuses to load them. It keeps telling me there is an error with that project. So frustrating to have to start over. I guess I should have written it all out so I had a hardcopy. Looking for a new program so this doesn't happen again.

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  • Results 1-2 of 2

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