Express Scribe User Reviews

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  • 2.0 stars

    "I used to love this!"

    April 17, 2014  |   By crysdale75

    Version: Express Scribe 5.57

    Pros

    I'm sure it would be great if you want to pay that much for it.

    Cons

    Nobody wants to pay that much for software that should be free! I've been using the free version, but right in the middle of my work, it has decided that the free version will no longer support my foot pedal. I have to upgrade if I want to keep using it. If you're thinking about installing it, make sure to read all the things that you can NOT do with this anymore.

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  • 1.0 stars

    "eats your work can't undo the deletion of text"

    February 20, 2014  |   By mjname

    Version: Express Scribe 5.57

    Pros

    there isn't any

    Cons

    I accidentally selected over an hour of work, hit a key and it's all gone. hit the command z to undo and nothing, there is also no undo from the file menu. Searched the help no undo. I have the paid version. Hate the company hate the product.

    Summary

    find something else.

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  • 1.0 stars

    "Used to work great...but good luck reinstalling"

    December 4, 2013  |   By skypix777

    Version: Express Scribe 5.57

    Pros

    Effective hot keys for advancing/pausing/rewinding for typing from audio files, which it loads into its own interface
    installed easily (the first time)

    Cons

    I had problems and tried to reinstall. No luck. Then found out NCH, the company that produces it, loaded a huge amount of malware and other hooks into my system. Plus, after the version I had, which I had paid for, became corrupted, I could not reinstall from the company's own free download. It refused to work.
    Then came the fun: trying to uninstall the many programs it installed without my permission on my system. Even had a blue screen crash in the process.
    Tech support is abysmal...and I'm a paid customer. You pay extra for tech support, other than an email a week or so after you ask your question...and the answer was ridiculous. I asked, what should I do to reinstall the program? (before I found out what a hidden trojan monster it is). The answer I got back a week later: Try reinstalling from your original file...which was the same one the company offers for download, and which didn't work...which I had explained in a very long email to tech support!

    Summary

    This company has some insidious and unethical business practices. It puts NCH hooks all over your system. I edited my registry until I realized it was in thousands of edits, and I couldn'lt uninstall all of them, but did my best.
    I sent them an angry email. I don't expect to hear back.
    They took my money and delivered...problems.
    Very disappointed. I will never buy anything from NCH again, and recommend you do the same.
    A nasty, mean-spirited company.
    Tech support virtually less than worthless.
    Money well spent for the lesson, but I'll miss the working version I had for awhile...but won't miss the headache it caused me once my system started acting up.
    Windows 7 Pro 64 bit system.
    I read online that a Windows programmer spent an hour of hard work getting all the NCH bits and pieces out of his computer. He also said, Never again with NCH!

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  • 1.0 stars

    "Pretty Much Useless"

    October 15, 2013  |   By NghtOwl

    Version: Express Scribe 5.57

    Pros

    Interface is neat

    Cons

    Keeps asking for payment, despite having downgraded to the free version.

    Free version does not allow one to load audio files. It's impossible to transcribe audio that you can't hear.

    Summary

    Corporate greed has ruined what used to be really good software.

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  • 3.0 stars

    "Amazing utility"

    September 30, 2013  |   By georgepaul666

    Version: Express Scribe 5.57

    Pros

    Easy to use and provides lots of hotkeys and shortcuts to increase the efficiency.

    Cons

    It ask to pay for any upgrade even after buying the utility.

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  • 1.0 stars

    "A shell of the former program"

    September 3, 2013  |   By Zerook

    Version: Express Scribe 5.57

    Pros

    -Used to have nice features that made it usable in both free and paid versions

    Cons

    -Lack of support
    -Bugs that cuts the time of the audio. Have seen people reprimanded for this in their work only to find it was the program's fault for the mistake
    -Very poor audio quality even in pro version
    -Asks to pay for any upgrades or updates after purchasing the program with no access or downloads to previous versions

    Summary

    I work as a transcription quality controller and always recommend people away from this program. Audio quality is a particular issue with this program. It is extremely poor to the point it distorts it and you're better off even just using the freeware VLC player to boost the sound and get crisp audio.

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  • 1.0 stars

    "Do NOT use Express Scribe, Rubbish"

    May 1, 2013  |   By Uerererer

    Version: Express Scribe 5.24

    Pros

    Lots of other software can be used to replace it.

    Cons

    These are the reasons that you should NOT choose Express Scribe:
    1. It may crash your computer if you are using Windows 7 or higher version;
    2. There is absolutely NO refund if you purchase it;
    3. No tech support at all, except that you pay for extra cost when purchasing, this is ridiculous, it means NO support at all even if you have a small installation question. Why not choose other product?
    4. Even after you un-check any non related item, after you do a clean down load, there will be tons of useless trash program or software download to your computer, they will harm or crash your computer;
    5. It will still crash your computer, even you think you remove all of those trash. It will not crash right away, but in a couple of days, so you will not be sure why. Very dangerous!!!

    Summary

    DO NOT USE IT, EXCEPT YOU WANT TROUBLE !!!

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  • 1.0 stars

    "Waste of time"

    April 15, 2013  |   By ginaabraham

    Version: Express Scribe 5.55

    Pros

    Easy to use

    Cons

    After initial trial period was over I uninstalled program then reinstalled- NO LUCK (even after it says after uninstalling to go back and download any time to use again) After repeatedly doing this and getting no where, I gave up. Pissed off for wasting my time I signed up with Cnet especially to post this message. Don't use Express Scribe.

    Summary

    Useless garbage

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  • 2.0 stars

    "NO FREE PRODUCT SUPPORT BEYOND 3 MOS. OF PURCHASE"

    March 3, 2013  |   By frustratedscribe

    Version: Express Scribe 5.55

    Pros

    Easy to use user interface with customizable hot keys.

    Cons

    Buggy
    Expensive

    Summary

    NCH Software should have the decency toe explicitly state in bold letters on their upgrade page itself (not in the terms and conditions) that upgrading to PRO does NOT mean you get subsequent fixes for free. They know their products have a lot of bugs and have capitalized on this appallingly. It's like you have to pay $30 every three months to get the best possible version of a product that still is a work in progress.

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  • 1.0 stars

    "Waste of time."

    February 25, 2013  |   By xyzdynamite

    Version: Express Scribe 5.55

    Pros

    Efficient design

    Cons

    Just about everything, takes forever to load dictations, playback is distorted usually, keep having to uninstall and reinstall every time I try to use it

    Summary

    This program is obnoxious. As a student taking a course that requires this program, I am incredibly annoyed by it. I ran the course on WIN 7 and had to re-install the program at least once a month due to it not connecting with my foot pedal on the "free" version. Now, running on WIN 8, I have had to uninstall and re-install the program 4 times in the last 2 weeks because either it tells me the "trial" period has ended within a 4-5 day period or my foot pedal no longer works with the program. If a program is being offered to a student, the least you could do is use a program that works and doesn't have to be uninstalled and re-installed constantly. I have spent more time trying to get this program to work, than I have actually using it. When the "Background noise" is softened, it often times distorts the playback of the speaking person. Often times my dictations take as long as 45 minutes to load to the program and this is just the beginning.

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Results 1-10 of 66

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