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  • 4.0 stars

    "Almost there"

    October 5, 2014  |   By Everyday Person

    Version: Express Scribe 5.69

    Pros

    You can increase/decrease speed as a percentage, not by random steps. So if someone is a slow speaker, you can increase playback speed to 110% or 111% or 112% etc. The reverse if they're a fast speaker. Intonation does not change.
    The typing area did not have auto-correct, which is a huge timesaver IMO when doing the first draft. (I used it for academic transcription.) The shortcut keys are very handy. Had to pay for video playback, of course, but the price is minimal ($30 or $40).

    Cons

    Video could take awhile to load. The biggest con was that playback doesn't automatically jump back a second when you hit play again. This helps hugely with transcribing, because it helps you connect what you just typed with what you're about to type.

    Summary

    There was no malware as mentioned earlier. Yes, you do have numerous options of other software you can install, and that does get annoying, but that's all I found with extra software.
    I did end up returning the software because of the two cons I mentioned. Their site wasn't entirely clear as to where to request a refund, so I think I emailed sales. The refund was complete within about three days. As far as I'm concerned, that's the mark of a professional company. If they could just improve the video loading and include an overlap function, then I think this would be really good software. (And maybe upgrade their website - it doesn't leave the strongest impression.)

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