Express Invoice

A newer version of Express Invoice is available.

• 3.0 stars

  "Very nice setup, but with a catch....beware!"

  October 22, 2011  |   By Plumber2012

  Pros

  Works very nice, it's very light for my computer. Nice email setup to send invoices in PDF format. Very well organized. Easy to use.

  Cons

  Horrible customer service!!! I mean really bad!!
  Randomly applies partial payments to some of my invoices, then I get a check on the mail for the balance. I have to explain the customer that my invoicing software is applying partial payments.
  And the worst of all is that a window popped out saying there was a new version so I updated. A couple of days later a window popped out saying I was on a trial! ***!!!!!!!!!!! It hasn't even been a year. I sent them an email but like I said before, the customer service sucks so bad that they never answer back, who knows if the even read the messages customers sends them. Now I would have to pay again to use their new version. Pretty F@*ked up, right?

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2 replies to this review

• Reply by ejvids on April 13, 2012

  Hey - I have the same bug. I filled out the bug report, they sent me a fix, but it didn't work. I've noticed it only does this random payment thing with certain customers, so what I do is create the invoice against another customer, record it, then go back and change the details. A pain in the arse but it works. Hope this helps.

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• Reply by nchAnswers on November 22, 2011

  Would you consider filling out a bug report for the partial payments issue? You can click Help in the main menu, then go down to send bug report.
  
  All of our software has free updates for 3 months.

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