Etsy User Reviews
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"Avoid. Avoid. Avoid."
Good place to browse and gather inspiration.
Etsy does not look out for the buyer.
Twice I have been burned by dubious sellers on this site. The first time the seller cancelled my order the day before my wedding (for my wedding cake topper) with no communication or professionalism.
The second time, I paid a substantial amount for a handmade item and it was delivered the day of my wedding and was incorrect. The seller offered a "discount" (partial refund) due to the error, but never followed through on the partial refund. When I requested a full refund and to return the incorrect item, the seller ignored my requests then shut down their Etsy shop. After contacting Etsy, they said it is out of their hands and I can file a police report with my local police and try to get a refund through my bank or PayPal.
What a scam. I will NEVER buy anything from any seller on Etsy again. Based on other reviews, they treat their sellers bad and based on my experience, they treat their buyers bad. Don't waste your time or money like I did.
"Etsy is a class act"
Great vintage and handmade marketplace.
Items policed for accuracy, honesty.
Admin receptive to ideas, problems.
Team concept for seller help.
Low cost for selling.
Need better shipping software for sellers.
Not enough advertising for Vintage goods.
A constant influx of bulk sellers in spite of flagging.
I've been a seller on Etsy for more than two years and I wouldn't want to be anywhere else. I'm a former eBay seller now concentrating solely on Vintage goods. Etsy looks good and the listing is relatively easy. I've never been ignored when I've asked for help. Administration is very helpful and work hard at keeping the website both friendly and professional.
I have to wonder if complainers aren't people who violated the company rules and weren't happy with getting caught.
"Borderline criminally negligent management practices."
none come to mind
Horrible place for seller/vendors. Try Artfire instead.
Etsy is a poorly run online marketplace with arbitrary rules enforecement. No response is standard operating procedure from the Etsy support staff. They seem to have no business or marketing acumen whatsoever. Appears to be staffed entirely with wannabe hipsters and stoners. They can shut down a seller's store without warning or viable reason. No appeal process or inquiry. Thus, they can and do confiscate all the sellers product images and descriptions, costing the seller thousands of hours of labor and money. Don't forget that the seller has already paid for a contracted listing of a specified duration. Management behavior is borderline criminal. Class-action lawsuit being brought by sellers soon. Etsy allows unstable buyers to run amok who make multiple purchases with no intention of paying. Seller concerns are routinely ignored and as a result, Etsy has developed a reputation as a "seller-unfriendly" site.
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