East-tec Eraser 2014 User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 53 user reviews

Back to product review

All User Reviews

Results 1-10 of 52

  • 4.0 stars

    "Excellent Customer Service. Received personal help."

    December 6, 2013  |   By rcorwin1

    Version: East-tec Eraser 2014 10.2.0.100

    Pros

    Thorough. Works in the background.Very reasonable price for the quality.

    Cons

    Takes many, many hours to re-delete deleted files on a larger hard drive (e.g., 15-24.

    Summary

    Customer service is well worth the price.

    Reply to this review

    Was this review helpful? (0) (0)

  • 5.0 stars

    "1. Satisfied user since 2006 2. Support second to none"

    October 15, 2013  |   By finn_johansen

    Version: East-tec Eraser 2014 10.2.0.100

    Pros

    Having just moved from Windows XP to Windows 7, I recently registered the new east-tec Eraser 2014. A problem in the Registry Editor made the installation rather complicated, but East-Technology's support team did not rest until the problem was identified and guided me patiently through the process of correcting it.
    They might not have made a fortune from my purchase this time around, but they sure gained my respect. And the 2014 version really cleans up - from super cookies to shadow copies, in fact anything you don't want hanging around for too long on your PC.

    Cons

    I guess it might take a little time for newbies to run the program with ease (but their patience will be well rewarded).

    Reply to this review

    Was this review helpful? (0) (0)

  • 5.0 stars

    "east-tec Eraser 2014 WOW!! A must have..."

    October 8, 2013  |   By Coder2014

    Version: East-tec Eraser 2014 10.2.0.100

    Pros

    Support is quick. Updates are efficient, Emails are answered in record braking time. And most importantly it does what it says. The complete redesign of east-tec Eraser 2014 release is by far the best version to date! Great Job!!

    Cons

    No Complaints to write about.

    Summary

    I've personally been using east-tech since 2004 and have seen the ups and downs of the software community and east-tec has been there through out. I recommend East-tec products. Give them a try as they invite you to try a fully functional evaluation version.

    Reply to this review

    Was this review helpful? (0) (0)

  • 4.0 stars

    "UPDATE 2012."

    April 14, 2012  |   By earth70

    Version: East-tec Eraser 2014 10.0.5

    Pros

    still a good software. you can get it for a good price!!..

    Cons

    As i use this software and did find a few problems with east-tec and have posted, now i find this. before every scan of your pc for items to erase east-tec asks for connection to the internet "why" you'd think to look for updates "or" not. as this is a privacy software it would'nt be to send all of your scan history back to east-tec would it. i think it does just that..!!

    Summary

    Good software but block it from connecting to the internet to be on the safe side. if you buy the software east-tec will email you every time there is a new update to the software!!..

    Reply to this review

    Was this review helpful? (0) (0)

  • 3.0 stars

    "Great Progam"

    October 1, 2011  |   By akita70

    Version: East-tec Eraser 2014 9.9.88.100

    Pros

    One of the best erasers out there..

    Cons

    As one reviewer said won't erase windows shadow copys in windows 7 64bit but will in 32bit "BIG PROBLEM" east tec have this info on there website also about 12 times now it asks for a key to use but i use a payed for key.

    Summary

    good software but when cc cleaner finds other items in the os it's not good news as cc is free software and east tec is just going up in price..

    Reply to this review

    Was this review helpful? (1) (0)

  • 5.0 stars

    "Squeeky Clean and Excellent Customer Service"

    June 8, 2011  |   By Csicorp

    Version: East-tec Eraser 2014 9.9.8.200

    Pros

    Seems to clean almost everything thoroughly, Customer Service is very responsive and provided solutions within a day. Overall we highly recommend this product above all of the other secure cleaning products we have tried thus far.

    Cons

    The only con we discovered relates to the additional data discovered by CCleaner immediately after running Privacy Guard. Made us wonder what else it might be missing. We highly recommend you use it with CCleaner if maximum security is your concern.

    Summary

    An associate of ours is an engineer at Intel and has our machine to do an analysis of the depth and comprehensiveness of the cleaning accomplished by this program, and promised to get back with any shortcomings discovered. Pending that review revealing information to the contrary, we believe this product to be the most thorough available. We will re-post if there are any issues discovered to the contrary. We asked for his evaluation because the additional data discovered by CCleaner made us wonder what else it might be missing. Their excellent customer service answered our neophyte questions clearly and offered immediate solutions to our concerns that solved all of our issues quickly. They even followed-up to make sure their suggested solutions solved our concerns. We believe this product to be as close to perfect as is currently available and the Customer Service experience will cause us to remain East-Tec customers because they are responsive and thorough in their support. We have tried myriad security wiping software because of the mission-critical financial data, proprietary information sometimes not encrypted when sent through our emails, and the new, stringent privacy laws raising our potential liability if some of our customer's data ends up in the wrong hands. The ability to schedule cleanings to happen overnight and then shut down the computer after cleaning is complete is one of the most convenient features of the software. Compared to other programs we have tried at all price points, we believe East-Tec Eraser to be at the top of its class and highly recommend it when used in conjunction with CCleaner. Perhaps East-Tec will read this review and address this issue in a future upgrade, (any information discovered by our engineer friend notwithstanding), and that would make this program perfect in our view. Definitely the most bang for the buck! Five Enthusiastic Stars!

    Reply to this review

    Was this review helpful? (0) (0)

  • 4.0 stars

    "does everything as advertised"

    May 2, 2011  |   By grandpe1

    Version: East-tec Eraser 2014 9.9.8.200

    Pros

    very good automatic cleaning

    Cons

    had for more than two years and so far no cons other than it would help if they could speed up system PS I only have a duel core computer

    Reply to this review

    Was this review helpful? (0) (0)

  • 1.0 stars

    "Buggy and no support"

    January 13, 2011  |   By tuj28

    Version: East-tec Eraser 2014 9.9.5.100

    Pros

    It worked well for about 9 months

    Cons

    Buggy; doesn't work well since late 2010 versions and absolutely NO support

    Summary

    Very buggy since late 2010. Freezes my computer, doesn't run when you try to run it, hits you with free trial prompts even though you bought it. "Support" means email that they don't answer or getting a message machine to leave a voice message they won't return.

    Reply to this review

    Was this review helpful? (0) (0)

  • 3.0 stars

    "Says Get for free - Could not find on TrialPay List"

    July 22, 2010  |   By R_VIE_ER

    Version: East-tec Eraser 2014 9.7

    Pros

    Good product. Works as well as any out there.

    Cons

    In uninstall gives option to get it for free. Attempted to get it using the free TrialPay offer. It took my email address and then displayed no other otion to complete and get the program for free. Anybody know how to get the TrialPay offer?

    Reply to this review Read reply (1)

    Was this review helpful? (0) (0)

  • 4.0 stars

    "Does what it says!"

    April 6, 2010  |   By railroadguy

    Version: East-tec Eraser 2014 9.7

    Pros

    I like knowing I can wipe out all traces of my personal info on the computer in the most secure way possible. The price is fair for what this program can do, and it offers a lot of choices as to how in depth you want to be.

    Cons

    It isn't quite as user friendly as I would like....it has a few areas for wiping traces of gmail, hotmail and windows mail that are kind of confusing, and it takes a few tries to get it right!

    Reply to this review

    Was this review helpful? (0) (0)

Results 1-10 of 52

Add Your Review

Log in or create an account to post a review.
You are logged in as . Please submit your review for East-tec Eraser 2014 11.1.2
Add Your Review

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

Submit your reply

Submit

The posting of advertisements, profanity, or personal attacks is prohibited.
Click here to review our site terms of use.

cancel

E-mail this review

Submit cancel

Report offensive content

If you believe this comment is offensive or violates the CNET's Site Terms of Use, you can report it below (this will not automatically remove the comment). Once reported, our staff will be notified and the comment will be reviewed.

Select type of offense:

Offensive: Sexually explicit or offensive language
Spam: Advertisements or commercial links
Disruptive posting: Flaming or offending other users
Illegal activities: Promote cracked software, or other illegal content
Submit cancel

You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.

All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.

CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

Error

close

ERROR MESSAGE

If you think this is an error, please contact CNET TechTracker Support for further assistance.

Ok

Running Request

close

loading

Smart Install Software

close

CNET TechTracker will now automatically install software without requiring further action by you. (Note: This feature automatically accepts associated EULAs and third party applications on your behalf.)

You have selected the following software to Smart Install:

CNET TechTracker will attempt to install this software without interrupting you again. If an application requires manual installation, CNET TechTracker will download the installer and prompt you to take further action.

Proceed with Smart Install?

Confirm Standard Install Cancel