EMC Retrospect 7.5 Professional 7.5.251

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• 2 out of 2 people found this review helpful

  1 stars

  Version: EMC Retrospect 7.5 Professional 7.5.251

  "Non existant support. A decaying product. Poor Vista DVD supportAvoid"

  by theshepherds on March 8, 2007

  Pros: Logical setup and administration. Good scheduling and maintenance options.

  Cons: No response from either European or US support, I purcahsed an upgrade from an OEM 6 version to 7.5 professional and lost the ability to use the proactive backup feature, the new version does not see my old or new DVD. It no longer creates bootable rescue CD/DVD's Word all over the net is that EMC have stopped supporting it and laid off all the staff. Certainly I got the impression that this is the last version left to decay whilst the staff flee.

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• reply by: theshepherds on March 24, 2007

  With a workaround discovered by a forum user. 4 Weeks to reply to a product unuseable request... No sign of bootable recovery disks yet in Vista, the whole reason I bought the product, and it was an advertised feature. Paid for the software, read the readme that came with it and found out the feature was unavailable.

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