Dropbox User Reviews
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"Great service when it's working"
Version: Dropbox 3.0.3
User friendly across multiple platforms
Poor support. Tablet performance (iPad) is uneven
This was my main cloud service for a couple of years. Recently I added Google Drive for improved file sharing and increased memory--Google offers a lot more for less, so I can store my media there as well as documents.
The other day I fired up my old laptop, and apparently DropBox took that as a signal to delete any files and folders that were added since the last time that laptop was used--about 2012. While I still technically have all of my files--DB caches them in Windows--all of the organization is gone, so I have about two thousand business files organized alphabetically. Their help articles didn't offer any solution that worked, and I spent a couple of hours Googling for a solution without success. Supposedly DB can fix this by rolling your folders back to a previous date, but as of today it's been a week and while they did respond to my initial email, they have not performed the rollback and have ignored my three followup requests.
I'm in real estate and my entire business is in those files, so my business is a mess right now.
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