Dropbox User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 206 user reviews

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Results 1-10 of 206

  • 5.0 stars

    "BEST STORAGE UTILITY OUT THERE!"

    March 26, 2015  |   By QuentinTarantino

    Version: Dropbox 3.2.9

    Pros

    Free,its easy to use. You can pick what and when you want to upload.

    Cons

    No Cons at all.

    Summary

    This saved me in the past. I used the built in cleaning utility on my LG G3.It wiped all my camera pics off my phone, I thought Oh Sh*T! Then I remembered my dropbox, it had saved all of them over 300 pictures.II would not be without it.I have the free version, if needs be I would pay for it.

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  • 1.0 stars

    "Truncates Large Files Without Warning"

    February 17, 2015  |   By CJB666

    Version: Dropbox 3.2.6

    Pros

    Allows uploading, downloading and sharing of small files only.

    Cons

    But DropBox is pants for large files. And because of this syncing is suspect. I have Windows 7 and an Acer Notebook. Using DropBox someone has shared three WAV files to my account; each is about 250MB. I have a hi-speed wifi connection but every time I try and download one of these all goes well until about 200MB - then the downloading stops. The implication is that the full download has succeeded but the file is actually truncated short - and without warning. It does appear that unlike other cloud sites, e.g. MediaFire, DropBox downloads are not restartable. DropBox is pants for large files.

    Summary

    Pants for large files - not fit for purpose.

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  • 3.0 stars

    "Definitely not the be all, end all"

    February 12, 2015  |   By wtfgolfing

    Version: Dropbox 3.2.6

    Pros

    Once your file is uploaded, it is very handy to simply provide a link to someone to share the file with.

    Cons

    Very slow upload - 3 to 4 hours for 311 mb video. Tried to share using e-mail, but set up for social media only. A fairly easy workaround is just copy the webpage URL and paste into a separate e-mail. I guess the best option is an overnight upload.

    Summary

    Not great but better than nothing and if you are happy with 2 GB total file storage, is free.

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  • 2.0 stars

    "Great service when it's working"

    December 9, 2014  |   By mojobot100

    Version: Dropbox 3.0.3

    Pros

    User friendly across multiple platforms

    Cons

    Poor support. Tablet performance (iPad) is uneven

    Summary

    This was my main cloud service for a couple of years. Recently I added Google Drive for improved file sharing and increased memory--Google offers a lot more for less, so I can store my media there as well as documents.

    The other day I fired up my old laptop, and apparently DropBox took that as a signal to delete any files and folders that were added since the last time that laptop was used--about 2012. While I still technically have all of my files--DB caches them in Windows--all of the organization is gone, so I have about two thousand business files organized alphabetically. Their help articles didn't offer any solution that worked, and I spent a couple of hours Googling for a solution without success. Supposedly DB can fix this by rolling your folders back to a previous date, but as of today it's been a week and while they did respond to my initial email, they have not performed the rollback and have ignored my three followup requests.

    I'm in real estate and my entire business is in those files, so my business is a mess right now.

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  • 3.0 stars

    "only 3 stars due to messed up billing"

    November 22, 2014  |   By mark.strahm

    Version: Dropbox 2.10.52

    Pros

    easy access, fast usable across multiple platforms.

    Cons

    Billing dept sucks and does not credit your payment the same day. I paid 99 for the year subscription the day before my prior acct ran out and the next day it is telling me nope you need to pay again!

    Summary

    Pain in the ass to deal with Im probably moving over to google or another service as they have not replied to my help requests so I will request a refund thru Paypal.

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  • 1.0 stars

    "Maddening to use..or try to."

    October 9, 2014  |  

    Version: Dropbox 2.10.39

    Pros

    People I have to work with insist on using it.

    Cons

    Uploads very slowly. Files shared with others that got deleted by them after they downloaded them were removed completely from MY computer. I have to make a second file to share on Dropbox, or risk losing my originals. No way to restart uploads if they stop mid-upload, unless you delete files that haven't been uploaded and start over with them individually. No way to stop upload until it thinks it is finished (if you make a mistake uploading). I didn't trust cloud storage to begin with, and this hasn't done anything to make me think it is a good idea at all. Bogs down my computer as long as i thinks it is uploading, even if it freezes and hasn't done anything for hours.

    Summary

    I wish I wasn't forced to use this by a circle of business contacts. The only people who like it seem to be Apple fanbois, and even some of them have all kinds of trouble with it...yet still defend it. What's the deal?!?!?!? There HAS to be better systems out there than this.

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  • 1.0 stars

    "worst customer service EVER"

    September 15, 2014  |   By ampldr01

    Version: Dropbox 2.10.29

    Pros

    When it works, provides a platform for our virtual team to store and access files.

    Cons

    When it doesn't work, customer service is unavailable, unresponsive, provides canned cut and paste answers, and always cites user error.

    Summary

    When we initially began using Dropbox, it appeared to be the perfect solution for our virtual team as we were able to store and access documents real time. Recently, however, files have begun disappearing and customer service does not answer the phone, responds to emails slowly, and always provides links to the self help page in their response. They never take the next step and offer to help investigate the issue or research what alternative solutions might be available. If I failed to answer the phone, took 2 days to respond to emails, and pointed the finger at my customers when they had issues, my business would be OUT OF BUSINESS. Dropbox has lost mine and I will not recommend them to anyone.

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  • 4.0 stars

    "Works flawlessly."

    September 2, 2014  |   By copyref

    Version: Dropbox 2.10.29

    Pros

    1. Works flawlessly across multiple platforms.
    2. Has native linux client.
    3. Can see which files and folders are being synced in real time

    Cons

    1. Compared to the competition very little initial storage for free.

    Summary

    I have tried Copy, Box, DropBox on Linux, and so far DropBox is the winner. Copy didn't sync properly and Box doesn't have a linux client (which is a pity since my employer gives us 250gb free on Box). Sure the amount of free storage on DropBox is much smaller than the others, but at least it works.

    If you would like to get extra 500mb free when you sign up for dropbox (so you start with 2.5gb instead of 2gb), please use the following link. Both of us will get 500mb extra storage.


    https://*****/35zbAspD


    Thank you.

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  • 2.0 stars

    "Gives too little space"

    August 7, 2014  |   By Hornyhorns

    Version: Dropbox 2.10.27

    Pros

    None. Don't know why people use it.

    Cons

    Gives too little space. Syncing is too slow.

    Summary

    Slow, requires too much RAM, gives you little free space. Nothing good.

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  • 5.0 stars

    "Get Over itunes..."

    July 30, 2014  |   By Blancharer

    Version: Dropbox 2.10.3

    Pros

    I usually like enjoying music with my lovely iPod shuffle. Last Sunday, I got a new computer. Incredibly, I transferred all songs back to my new computer.
    Dropbox is portable as well and can be found here:
    http://www.ipad-converters.org/ipod-to-computer-transfer/

    Cons

    WORKING ON PLACING MY GIRLFRIENDS AS WELL IN TO COMUPUTER.

    Summary

    I have been searching for an alternative to iTunes and i found this... And I\'ve got a pretty amazing experience so for.. Cool features packed into a decent clean UI...

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Results 1-10 of 206

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