DriverAgent is award-winning software that easily and automatically identifies, locates and updates the latest HP, Dell, Windows and other device drivers you need for your computer. It saves you precious time and ensures your PC runs at its very best.
1) Will not install drivers.
2) Manually install manufacturer drivers which are newer than what DA provides and the scan still says to update the drivers.
3) Had to reload windows after uninstalling the application. Had constant freezing, reboots every few minutes.
4) Worst customer service I ever dealt with. Rude.
5) Will not refund your purchase as they guarantee on their website.
Just purchased, would not install any of the drivers. Updated drivers from manufacturer and DA still said they were out of date. I do network support for a living and so know a bit around a computer.
Contacted tech support and it seemed they were not even reading the responses. After several attempts I decided the application isn't going to work for me and contacted customer support for a refund. Here it gets fun.
The representative responding is Bob Kelly of eSupport.com Support Team. He was immediately snide, condescending on my request. I responded that I had tried support and it's not for me. Please refund.
His last response is this, even though I have multiple emails going back and forth from technical support. 'Actually you didn't try support before. When our instructions failed, we offered to remotely connect and do it for you and you refused. ' Which is totally false.
I have contacted the credit card company and walking across the street to file a complaint with the Texas AG.
Really screwed up my computer, and that was just trying to get rid of the trialware.
Used CCcleaner and was asked if I wanted to check status of drivers. Clicked OK, ended up with trialware version of DriverAgent that told me I needed to update my drivers and should buy the program to do so. Said no thanks, but could not close the window, nor could I close Windows. Shut down, reboot. Tried to delete with Windows software removal. DriverAgent blocked that and popped open a window offering a reduced price. Could not close the window. Searched to see where it was installed and used the uninstall.exe to get rid of it. Subsequently found that boot times had increased four-fold. Tried to reset to older restore point, but that aborted each time. Now all of my old restore points are gone.
Avoid this like the plague that it is!
It does not work. Downloading and applying drivers is clumsy and so far (yes I am a PAYING customer), I cannot get it to work.
I am lazy and loved the promise of a simple tool that would fetch and apply the latest updates for this pc that I built. Unfortunately, it does not fulfill its promise. Real shame. I will test the 60 day refund next.