DriverAgent

DriverAgent


Average User Rating:
1.9
out of 31 votes
See all user reviews

Quick Specs

Version:
2.2013.10.2
File Size:
615.14KB
Date Added:
September 09, 2014
Price:
Free to try (Update disabled, scan only); $31.29 to buy (Buy it now)
Operating Systems:
Windows Vista/7/8
Total Downloads:
130,097
Downloads Last Week:
110
Additional Requirements:
Not available

Publisher's Description

Screenshots

More Products to Consider

All User Reviews

    Results 1-10 of 31

  • 1 stars

    "Unprofessional and rude support staff"

    June 15, 2014   |   By User_2014

    Version: DriverAgent 2.2009.7.30

    Pros

    Potentially can identify drivers that need attention.

    Cons

    In my experience: can identify drivers for the hardware that is not even installed or connected to a computer and drivers that are several years behind the current year (which in general is possible if the hardware is really outdated, but in my case it wasn't).

    Summary

    While the scan can potentially identify problem drivers, I found it to be not reliable enough for me and right after I purchased and tried their service I requested a refund according to their "60 days money back satisfaction guarantee". The support team, instead of issuing a quick refund, embarked on a ransom-like trip, demanding the details of the drivers I wasn't happy about. One problem was that I used their service to scan a computer remotely, and no longer had access to it, to show them what hardware was actually installed on it, what drivers it had, and what their scan found that I wasn't happy about. Besides, leaving for vacation did not give me the time to do that in the first place. All that information was sent to their support and a request for a refund re-stated. The support continued to pressure me into "giving details" regarding the scan I found unsatisfactory and even resorted to using curse words in the e-mail exchange and refused to give a refund, thus not only exhibiting complete lack of common decency in dealing with a client, but refusing to honor their own policy for a refund, advertised here:

    http://driveragent.com/c/join

    60 days money back satisfaction guarantee

    Additionally, they promised to fight my claims that I said I would submit through PayPal and BBB. Claims with both PayPal and BBB are already submitted by me.
    I deal with a lot of purchases from different vendors at work as well as for personal purposes, and its a rare case of a blatant disregard to a customer's request to honor their own policy and pure rudeness to the client.

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  • 1 stars

    "Had To Restore My Computer Too"

    November 18, 2013   |   By UserReviewer

    Version: DriverAgent 2.2013.7.2

    Pros

    None Whatsoever

    Cons

    It did more damage than good. Actually, it didn't do ANY good. I had to restore my computer. Buyer Beware

    Summary

    I will definately come here to read reviews on the next product I plan to buy or download. I lost a lot of personal pictures and documents.

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  • 1 stars

    "Sucks! Never Download It!"

    June 05, 2013   |   By SeraphxIDGAF

    Version: DriverAgent 2.2013.1.8

    Pros

    Waste Space!

    Cons

    -Pay To Fix!

    Summary

    I GOT TO SAY, IT'S ONE PIECE OF ****!

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  • 1 stars

    "#@#&! @#(&*"

    January 02, 2013   |   By cnetdgkh

    Version: DriverAgent 2.2012.12.21

    Pros

    Nothing!!!!

    Cons

    I have relied on Cnet for reviews and recommendations for years..Might have to rethink that. Out of 29 driver updates only 1 worked which I had already gotten free. Two mfg websites transfered me to Driver Agent. Cnet allowed it as a sponser. Total rip off. I didn't recognize that one update until I was into it. Most other updates lacked any exe. Using Device manager the updates were not recognized as newer. The one update I wanted wouldn't download.
    Cnet needs to drop this company. Asked for a refund - no reply.

    Summary

    Total scam.

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  • 2 stars

    "Not reliable"

    August 17, 2012   |   By TMerrillh

    Version: DriverAgent 2.2012.6.20

    Pros

    Provides an incomplete driver list

    Cons

    Proposed updates are often not current; others aren't available.

    Summary

    Don't wast your money!!!

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  • 1 stars

    "Almost worthless"

    June 29, 2012   |   By Steve_Thornton

    Version: DriverAgent 2.2010.8.11

    Pros

    Found 2 drivers that were free, many others that were current, suggested some were out of date and they were not.

    Cons

    If it was 100% free and TOLD THE TRUTH, then it would be great.

    Summary

    Do not waste your time.

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  • 1 stars

    "Worthless --"

    June 21, 2012   |   By junk2012

    Version: DriverAgent 2.2010.8.11

    Pros

    Got nothing

    Cons

    Didn't work and wasted my money

    Summary

    I should have done more research. Windows 7 does all of this for free. And to top it all off my computer still hangs.

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  • 1 stars

    "Major ripoff program $29.95 for downloading drivers"

    November 10, 2011   |   By markkruse

    Version: DriverAgent 2.2010.8.11

    Pros

    None what so ever!!!!

    Cons

    This program does sh.. nothing that I couldn't do for free! No way I am paying $30.00 for this piece of crap - I thought C-Net was honorable!!!! :S

    Summary

    Crap program and a ripoff, for stuff Microsoft ought to put out there as a service!!!!

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  • 1 stars

    "This Program is a rip off"

    May 15, 2011   |   By haneyedw

    Version: DriverAgent 2.2010.8.11

    Pros

    NONE at all I am a 30 year computer user this is the worst program

    Cons

    No Tech Support and no way to cancel and get a refund
    I had known device and it said it had the driver when I paid
    I did not have the driver it said it had.

    Summary

    This is a BS program and a waste of money
    I would have rated it zero but there wasn't one

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  • 1 stars

    "Awful - This is a rip off"

    March 27, 2011   |   By rippedoffin2011

    Version: DriverAgent 2.2010.8.11

    Pros

    No viruses at least

    Cons

    Should be free

    Summary

    Dont b foold Use Driver Detective

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  • Results 1-10 of 31

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