Driver Detective

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  • 1.0 stars

    "Company takes pride in ripping you off"

    May 11, 2015  |   By UpLateAgain

    Pros

    Software mostly works... when they let you use it (which they will do everything they can to stop you from doing, trying to get you to buy more licenses).

    Cons

    Company will use any excuse they can to cancel your license, and require you to buy another to use the product. If, for example, you replace your hard drive, they cancel your license. If you upgrade your version of Windows, they cancel your license. Also, after you contract and pay to have a certain number of computers covered, they will change policy, reduce the number, cancel your license and say they have the right to do that.

    Summary

    After selling me a license for ten computers, they reduced the number of licenses to three, and told me I could not even have three going because because I had replaced a hard drive that went bad. These are quotes from their emails:
    1.) "Anytime you replace hard drives, motherboards, or change/reinstall Operating Systems, It will require a new key, even if it's the same PC."
    2.) "You purchased the software is 2013. In 2014 we changed the policy to 3 computers."
    If some law firm starts a class action suit against these thieves, I'll join in a heartbeat.

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