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  • 1.0 stars

    "Not useable"

    April 18, 2013  |   By ElGrillo29090

    Pros

    The only good feature was the interface appeared to be better than Tech Tracker.

    Cons

    It loaded crapware without an opt-out feature for some of it. The scan returned incorrect information. Uninstalled and returned to Tech Tracker. Only two features of Tech Tracker that I didn't like: the interface was a little awkward and it did not provide or was very late to provide update information for a few of the programs I use.

    Summary

    Product is not useable as it is.

    Reply to this review

    Was this review helpful? (2) (0)

1 reply to this review

  • Reply by CNETSupport on April 23, 2013

    We appreciate your feedback, and apologize for the inconvenience here. There is a new build of the app available at the following link:

    http://software-files-a.cnet.com/u/downloadapp/DownloadApp_1_0_1_102_Setup.exe

    This build should ensure that you see more accurate scan results.

    Regarding your comment about crapware, it sounds like you may have run into an issue with the CNET Download.com Installer. To download without using the Installer, click the Direct Download Link for Installer Enabled items. If you have a CNET account, you can completely disable the Installer for the whole site.

    Read more about those options here:

    http://t.cnet.com/15t7hv0

    When updating software through the Download App, to ensure that you see and can decline any third party offers that may be included with an update, please select the "Normal Install" option rather than "Automatic Install".

    You can read more about these options here:

    http://t.cnet.com/110TzLQ

    Regards,
    Jen
    CNET Customer Help

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