Docudesk PDF Essentials Plus user reviews and ratings - CNET Download.com

Docudesk PDF Essentials Plus 3.0.1.1 User Reviews

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Results 1-10 of 14

  • 1.0 stars

    "Don't do it! They'll leave you high & Dry!!!"

    April 30, 2013  |   By easilett-2

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    It was easy to download and get started.

    Cons

    Support went seriously downhill. They force you to upgrade but the upgrades prevent the software from working so then couldn't use PDF at all. They promised a fix but it never came. They simply ignored my requests for bug fix or money back. BUYERS BEWARE!!!

    Summary

    Buyers Beware!

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  • 1.0 stars

    "no good - only 1 window open at a time"

    January 15, 2013  |   By johnkhsiao

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    deskPDF editor does allow annotation of pdf's

    Cons

    only 1 window can be opened at a time making combining pdf's incredibly painful.
    they reneged on their money back guarantee

    Summary

    Don't believe the reviews you read. deskPDF editor/studio is not a substitute for Acrobat & the company is a ripoff. ONLY 1 WINDOW CAN BE OPEN AT A TIME! I've been looking to upgrade my Adobe Acrobat 8 on the Mac but didn't want to pay through the nose for Adobe. I saw and ad online from Docudesk for their deskPDF software which offered a money back guarantee on their suite of 3 products - deskPDF creator, editor, & exporter. The reviews looked pretty good (4 -5 stores everywhere I looked), the list of companies which supposedly used Docudesk impressive, & $65 was a lot less than the $112 price to upgrade to the latest Acrobat Pro (w/ an academic discount). deskPDF creator is completely superfluous on Mac OS X. deskPDF exporter sounds like a good idea but I didn't really try it out b/c deskPDF editor turned out to be so useless. The main things I wanted to be able to do were to annotate PDF's (highlight, comments, etc), delete &/or crop pages, & merge multiple pdf's. deskPDF editor did make it possible to annotate & edit a single pdf, but it has a fundamental problem in that only 1 window can be open at a time, making combining multiple pdf's extremely difficult (not impossible, I admit). I couldn't imagine any modern piece of software behaving like this, but that's what deskPDF does (or doesn't rather). Realizing that it was totally unsuitable & assuming that Docudesk would honor their money back guarantee, I contacted them. Absolutely no response. My mistake for taking Docudesk at its word. deskPDF sucks

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  • 4.0 stars

    "Worked Great, Confusing line of products"

    April 8, 2012  |   By MarkBiomedical

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    File migration from PDF to Excel, filled out and back to PDF was great. The trial page limit was easy to work around to test it. I like to pay for good software. This is a great company with great products as far as I can see.

    Cons

    PAYING is a pain. There are 4 products with no cross comparison chart. Even after writing and getting friendly responses, I can not figure out what I must buy to have all features. Please make one package priced to get all features and then sell your separate products. Please make a chart that shows all features cross referenced to the products. As soon as I can figure out which I need I will buy them for myself and for a couple of my employees to start.

    Summary

    Just what I needed. Excellent clarity and simlicity. Conversions are much better than I have seen in the past. These will save my company a ton of time.

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  • 5.0 stars

    "Docudesk is a winner"

    March 10, 2012  |   By oldtimer49r

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    Thoroughly delighted with this product. Simple to use and results are spot on every time. I was impressed with the website when I found it through searching, and am equally impressed with the software itself. When making the purchase I experienced a problem using the payment processor but Docudesk customer service was fast, friendly and sorted in no time. Such a pleasant change from so many other vendors these days. Highly recommended.

    Cons

    None so far

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  • 5.0 stars

    "Delighting a customer"

    February 23, 2012  |   By egroig

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    Excellent product with great customer service backup.
    I have been using Docudesk products for a few years and find the software decently priced, reliable and fitness for purpose. It meets all the definitions of great quality.

    Cons

    I could not find any bad points regarding the software or technical backup.

    Summary

    If you too want to be "delighted" I would advise you to buy their products.

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  • 5.0 stars

    "Excellent and easy"

    February 20, 2012  |   By RLPeacocke

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    Being a 50-something old fella, I need software that holds my hand in the things I do on my computer. Docudesk's pdf software does all that and more. And why is being able to produce a pdf file so important to home users, you might ask? Well, I use it to send paperwork and other printable files and photos, as a pdf file, to other users and don't have to worry about what systems they are using - they get the stuff just as I designed it.

    Cons

    Nothing yet.

    Summary

    Highly recommended for the home user.

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  • 5.0 stars

    "I hope to learn more about this product as I use it."

    February 16, 2012  |   By AAUWEditor

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    I had a question several weeks ago about my Docudesk program. To my utter amazement, I received two replies within less than 30 minutes with easy-to-follow instructions. I'm no computer whiz, so simple instructions are vital. When the head honcho takes the time to respond to a customer, I have to say that I'm totally impressed. Thanks to your quick response, I have now downloaded the $49 upgrade you offered. I would not normally take a chance on unfamiliar software, but I feel confident that any problems or questions I might have will receive the same courteous and speedy replies. Keep up the good work, and I'll be a customer for life!

    Linda Fessel

    Cons

    So far, I have nothing negative to say about the product.

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  • 5.0 stars

    "Excellent Product"

    February 15, 2012  |   By nsld70

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    Does what it says it will do very well, have been using Docudesk products for many years, cant fault the product or service

    Cons

    None at all

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  • 5.0 stars

    "Great product!"

    February 14, 2012  |   By kaparks44

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    Easy to use; creates quick, clear pdfs - always. Quick and easy to install - really excited about the new editing feature available - the ability to combine pdfs is terrific! Also really appreciate the friendly and extremely efficient and helpful service I've received when I didn't understand how to do something. Great product, great company!

    Cons

    Until they created the editor (which they have done) I couldn't combine pdfs without printing. But now I can!

    Summary

    Really impressed with the products and the company.

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  • 5.0 stars

    "Can't go wrong with Docucom!"

    February 13, 2012  |   By baweinbaum

    Version: Docudesk PDF Essentials Plus 3.0.1.1

    Pros

    Great product, great customer service.

    Cons

    Can't think of a one!

    Summary

    I've been using Docudesk products for over 10 years with TOTAL SATISFACTION! Started out with Docucom deskPDF, moved up to Docucom deskPDF Pro, Docucom Essentials and look forward to using the deskPDF Editor. Simply Awesome!

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Results 1-10 of 14

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