Daylite for Mac User Reviews
"Frustrating inability to launch program"
Version: Daylite 4.2.1
Has the promise of integrated features that are superior to competitors.
I spent three hours installing, reinstalling, searching Marketcircle forums, trying solutions, but to no avail. I can't open the program. It seems like three hours of trying to make this work is enough. Making it impossible to open the software is not a good marketing strategy.
"My favourite business application"
Version: Daylite 4.1.1
Flexible basic project management.
Multi-user with separate server software.
IOS applications for remote access.
Assembles and links all project information on one neat layout: contacts, tasks, calendar, email, flexible and programmable forms and reports, notes, work lists, file and folder references.
Excellent customer help - they know their product and try very hard to solve customer problems.
Integrates with various plug-ins from outside developers.
Integrates with Marketcircle's Billings applications.
Integrates with Apple Mail, can automatically associate each email with its project and contacts, and provides followup mechanisms for email.
Integrates with Merlin.
No repeating tasks. There is at least one workaround for this but it's still a significant shortcoming.
Version 4.1.1 still has a few minor bugs.
Daylite is multi-user customer relationship management and basic project management software for smallish businesses (I'd say up to about 100 employees). It is a major step forward from OmniFocus. The only relevant comments about it on this site are those posted since last summer, as the current version 4.1.1, available since November 2012, has fixed most of the bugs and resolved many other issues. Marketcircle is also working on a cloud solution which will do away with the need for VPN setups.
Version 4 came out last May and was initially quite buggy, including a couple of serious ones. The current version 4.1.1 has fixed 99% of the bugs and works beautifully. I own a small business, the productivity enhancement is major. Version 4 is a pleasure to use (which I never found to be the case with version 3), it's easy to learn the basics, we started working with it immediately and haven't looked back. Separate contact lists, calendars etc are now a thing of the past in my business, all client and file information is available instantly from anywhere on my Mac. Highly recommended.
"Daylite 4 is a thing to behold!"
Version: Daylite 4.0.5
I expected the installation procedure to be a nightmare, but it was actually very simple, if a little long, given how much data I have.
Larger projects are vastly easier to manage.
Being able to create Tasks from within Mail, in addition to tracking messages and linking them to the various people, is just a dream come true.
The new UI is so unobtrusive, which is exactly as it should be.
Search is much more intuitive and very powerful.
Finally, I can run Daylite on my iPhone.
The link to Billings was never that great, but it was there. So now that's gone, it's a little more effort tying things together.
The synchronising with Calendar clearly needs some work, as I now have duplicates, although Market Circle appear to think this behaviour is appropriate.
Not being able to edit the stages of an Objective is a bind, especially the dates.
Daylite can be a little over eager when suggesting what to tag in Mail, though it's easily resolved.
Market Circle say they had to cut loose a bunch of things to make Daylite fly, and for my money, they clearly did the right thing. The improvements to the Tasks means I'll actually use them properly this time, whereas the previous iteration just seemed to get in the way of things.
I admit to some apprehension when — having just upgraded to Mountain Lion — I had to contemplate upgrading to Daylite 4. After a false start (my fault, actually), things just flew from that point onwards, giving me no reason to look backwards.
I'm just one guy, and Daylite continues to revolutionise not only how I run my business, but my life. If you own a Mac and run a business, or you have a busy life, buy Daylite.
"Completely tragic! Went from great to useless!"
Version: Daylite 4.0.4
None to be seen.
Can't open appointments in separate windows to enter notes. If you do want to enter notes, there are several button clicks to even start editing.
Typing in fields (especially notes) is like using an old golf ball typewriter with the text lagging several words behind typing!
I'm ok with innovation, but this isn't a matter of 'getting used to a new interface'. Now I have to go back to paper minutes of my client meetings!
"Just about unusable"
Version: Daylite 4.0.5
none that I can think of at this point. Concept is great, execution is horrendous
Takes over 60 seconds to start, hangs constantly, every piece of data entered makes the color wheel spin. Daylite Touch is COMPLETELY Unusable.
"A pig in a poke"
Version: Daylite 4.0.4
The new screens in Daylite 4 are a vast improvement over the crowded and sometimes confusing appearance of Daylite 3.
It appears to have a better interface with Mac OS X apps, such as the Contacts and Calendar. (Unless you are willing to purchase a license, you can't be sure about this because the demo version won't let you try it.)
As with Daylite 3, the new version offers almost unlimited options to customize the database to meet the specific needs and characteristics of your business.
One of the big flaws in Daylite 3 carries over into Daylite 4 (at least in the demo version). Daylite 4 still overlooks a lot of badly needed relationships between its tables.
This produces a time-consuming need for too much manual data entry to keep records current. For example, changing a company's address does not update the company addresses for individual contacts linked to that company. You have to edit each individual contact one-by-one.
The lack of a clean interface with iCloud is a major and puzzling disappointment, especially when other, fully integrated applications are available at much lower cost. We had expected that as a standard feature in Daylite 4.
The number and sophistication of the standard reports provided in the demo version are pitiful.
MarketCircle is asking us to buy a pig in a poke. The demo version does not include a number of the most important functions such as database backup and restoration; : calendar sharing and contact sharing. So it was impossible to test Daylite 4 in a real-word business environment.
The absence of a fully-functional trial version -- even if the license is only for 10 days -- is reason enough for our firm to disqualify Daylite from further consideration. The weaknesses in the demo version outweighed our hope that, if we paid for a license, the unknown benefits of the full version would overcome the weaknesses in the demo.
The "pig" appears to be attractive in some respects, but we can still hear the squeals of frustration over a CRM application that has too many basic weaknesses and is too high-maintenance and time consuming for businesses that do not have in-house IT support.
"Don't waste your money!"
Version: Daylite 4.0.3
Good thought. Very poor execution.
"Before you upgrade to Mountain Lion, we wanted to let you know that Daylite is currently not compatible. We are working hard on providing updates as soon as possible, but recommend not upgrading to Mountain Lion at this time". This is again what they tell us last time for "Lion" they did not even send an email out. Terrible company there product lines are not even compatible for "LION".
Not worth $5. Poor business plan, that Market Circle has, and since I have owned their products this has for 3 years or so, been there strategy, rip off their client base as much as possible.
"New to Mac and Daylite"
Version: Daylite 3.10
Appears to have what I would like to have.
Appears to have functionality beyond ACT 2011.
Can't use yet. (at least for new to Mac users). Very buggy and locks up a lot.
Support responsive but appears nagware of problems or solutions.
Transitioning - importing information from other sources - not smooth or even possible.
Acknowledged, I am a 6 month neophytes to Mac, but a 30+ year PC veteran. Daylite appeared to be my best path from ACT 2011 and Windows. I have a 2500 contact DB that to date still freezes Daylite 4 and support even after a multitude of diagnostic information, has not solved the problem. Granted, most will not have the sheer volume of info I have, but though it "looks" as though it is my best solution, as of 6/2012, (forgive me Mac purists) it just doesn't work (yet).
You can import 50ish at a time, or hand enter with no problems, but for a 3500+ contact person, and one who transitioned from PC because talking to support centers is no longer fun or practical, it no longer appears to be my go to option.
Thank goodness for the 30 day trial though.
It is worth trying without risk, if you are starting small, or from scratch.
"No customer support."
Version: Daylite 3.15.1
It sounds good in the company promotions and they have a nice web site.
No viable customer support unless you are going to pay Daylite to answer the phone (this happens almost never) or one of their expensive consultants.. Unintuitive, complicated, high maintenance. This is a great system for unemployed software engineers.
I wish I'd bought something else that worked for normal, non techie people who need to make a living and don't have unlimited hours of free time and unlimited funds to get it up and running.
"Best CRM for the Mac"
Version: Daylite 3.14 (Build 2167)
Beats ACT by Sage hands down! A stable product, with a customer focused management team. Updates just work! In fact the whole product just works!
Features may take some time to learn
I've been a PC and ACT user for years. Not anymore. I use both a PC and a Mac at work, but I prefer to use a staple system for mission critical work, and Daylite + Mac = Success.
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