Manage updates with the Download AppPublisher's Description
From FedSoft:
Cute HelpDesk is an interactive network application. Cases are based on SLA's (Service Level Agreements) and Priority levels of Cases, Clients and Products. Every Agent has his own Queues with cases to monitor. All Interactions with clients and updates by other agents are Structured and Time-stamped in the case-history. Visual clue that a Case is updated by other Agents. Instant Messaging of cases who are threatened to be overdue. Scheduled delete of Closed cases. Pre-defined Problems description and Selection. Direct Email with signature from the program. Supervisors/Admin can assign Agents for particulary cases, Custom made email headers. Cases can be saved in a Knowledge base. An Activity log keeps track of all action. Further, a database BackUp option, Import of Client data, Export of Case data. Extended print capabilities. Print custom reports of Cases, Client, Products, Activity log and the Knowledge base. Different user levels.
Version 1.2 features export of case data. Scheduled delete of Closed cases. Priority levels of Cases, Products and Clients. Pre-defined Problem description and Selection. Updated and extended Email options. Color of Case History can be customized.
More Products to Consider
-
Take an open-source approach to office productivity.DownloadInstalled
Smart Install -
Convert Adobe PDF file to MS Word file format.DownloadInstalled
Smart Install -
View, navigate, and print PDF files.Visit SiteThis download is served from an external site
closeNOTICE: This link will open a connection to a third-party site. CNET cannot ensure the security of software that is hosted on external sites.
Sponsored Products
-
Open, edit, and save files using the new file formats in 2007 v...DownloadInstalled
Smart Install -
Create and share content with the help of a comprehensive set o...Visit SiteThis download is served from an external site
closeNOTICE: This link will open a connection to a third-party site. CNET cannot ensure the security of software that is hosted on external sites.
Sponsored Products
-
Convert PDF files to Microsoft Word format.DownloadInstalled
Smart Install -
Keep track of how you use your PC.DownloadInstalled
Smart Install -
Manage your paid projects without advanced scheduling.DownloadInstalled
Smart Install -
Manage your paid projects without advanced scheduling.DownloadInstalled
Smart Install -
Create, view, edit and share word, spreadsheet and presentation...DownloadInstalled
Smart Install -
Turn your documents like scans, faxes, and Word documents into ...DownloadInstalled
Smart Install -
Develop your own custom solutions visualizing various data.DownloadThis download is served from an external site
closeNOTICE: This link will open a connection to a third-party site. CNET cannot ensure the security of software that is hosted on external sites.
Sponsored Products
Installed
Smart Install -
Compute and manage your customers incomes and outcomes.DownloadInstalled
Smart Install -
Create sophisticated forms and processes in SharePoint without ...DownloadInstalled
Smart Install -
Create, manage, and collaborate with others on presentations.Visit SiteThis download is served from an external site
closeNOTICE: This link will open a connection to a third-party site. CNET cannot ensure the security of software that is hosted on external sites.
Sponsored Products
- Generates mail messages out of CSV-exported data.Download
Installed
Smart Install -
Create sophisticated forms and processes in SharePoint without ...DownloadInstalled
Smart Install -
Render PDF files within applications that support the print fun...DownloadInstalled
Smart Install - Store information about your current debts.Download
Installed
Smart Install -
Get test management software usable with any kinds of tests.DownloadInstalled
Smart Install -
Spy computer keyboard keystrokes and get all data to your e-mai...DownloadInstalled
Smart Install -
Convert your PDF files into various image formats.DownloadInstalled
Smart Install -
Manage named ranges in Microsoft Excel.DownloadInstalled
Smart Install -
Store information about the activities of kids.DownloadInstalled
Smart Install
