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Customer Database Pro User Reviews
Good
Results 1-6 of 6
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"Just purchased this program $99.00 and i cannot log-in"
Version: Customer Database Pro 6 Rev 118
Pros
????????????
Cons
The trial program is downloaded, however after purchasing why can't i log in somewhere or get the program i paid for ???? Very confusing, not user friendly. Emailed customer service a few times - no one responed??
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"Won't Install on 7"
Version: Customer Database Pro 6 Rev 118
Pros
Don't know; after the Cnet installer downloads the file to install, Install does nothing
Cons
Umm, won't install on 7?
is this a CBD problem, or a CNET problem?Summary
Would like to try it. Tell me how.
Okay, got it to install somehow... Seems like a decent program, but I have certain ideas in may head about how I need it to work with my data, and I just don't think an off-the shelf product is going to fit that.
Updated on Nov 30, 2011
So, in conclusion, this is closer than others, but still not what I'm looking for. -
"Great product for the money"
Version: Customer Database Pro 6 Rev 118
Pros
1 - it is quick and responsive compared to other customer databases that I have used.
2 - easy to set up and customize, and if you use FoxPro you can easily convert from another database.
3 - you can include attachments on customer issues!Cons
the interface is a little plain and reports are a bit fiddly to set up. being able to customize the interfact a little bit would be nice, but for a starting price of $100 you can't really expect these kinds of things.
Summary
i would recommend this program to any company that wants to track customer issues. this is an amazingly affordable alternative to very expensive software programs of the same family. any call center or HelpDesk environment would benefit from this software. it is very customizable and can be molded to suit a variety of needs. it works well and is still lightning-fast even after logging over 4000 issues, many of which have attachments hooked to them.
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"Simple but limited"
Version: Customer Database Pro 6 Rev 118
Pros
Low-cost, relatively simple to use. Ability to track help calls lets you search for problems and solutions. Most fields can get customized titles.
Cons
No way to get mailing lists or other reports based on information in help calls or product/service purchase record (other than simply whether or not a product/service record exists); can't even put purchase information into a report so that one can do selections in Excel or the like; help call information can be put in a report, but such a report can't contain any customer contact information other than name. Selection criteria for reports limited to simple Is/Is Not (no less than/greater than, contains, etc.), but you can use multiple selections. "Mail merge" output is in a FoxPro format that Office XP doesn't recognize.
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"everything I need in a database program"
Version: Customer Database Pro 6.0
Pros
Excellent program for keeping records of my customers. I am a computer repair technician and this has .
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"For a small retail business this is the perfect program to keep track of clients"
Version: Customer Database Pro 6.0
Pros
Efficient in fast searching of client files. Put-in of all the necessary data needed to stay up-dated with the clients needs and wants. Summary of all the info of clients available in preview and great print page as well. Quick and easy to use. Just take a couple minutes to play around with it and you know what you get.
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