- Average user rating: stars out of 42 votes Back to product review
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User reviews
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1 stars
Version: Creative Nomad Manager (7/1/1999)
Cons: I too lost my software and need the drivers to access my Nomad II SE. The Special Edition cost over $700 at the time. To my shock Creative does not keep obsolete drivers. An email to Creative suggested I contact another number, who then gave me the customer support phone #. This was not a toll free call and they wanted to charge $12.95 for service. I was willing to pay that to get the drivers back and continue using my Creative product. They told me that they do not keep the old drivers and suggest I use Google to try an find them. Apparently directing valued customers elsewhere for customer support of their old products is a common action. They know full well that the need is there but leave it to others to provide the help. How much resources could it possibly take to save a copy of their own software??? $12.95 should from just one customer needing customer service should suffice for a lifetime storage of the software. Did they run out of space on their shelves and hardrives to save but a single copy which would allow customers to continue using older products? I will never buy Creative again, I want a company that will continue to support me and not leave me stranded after they roll out new products. Don't lose your software or you might as well through the old product in the trash.
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1 stars
Version: Creative Nomad Manager (7/1/1999)
"The Creative Technicians are good."
Summary: Creative Tech support Technicians are very honest and helpful in dealing with the decisions made by their corporate officers to no longer support their older line of products. My Original Nomad player will not run under 2000 or XP. Makes sense to wan... read more
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1 stars
Version: Creative Nomad Manager (7/1/1999)
Summary: All you people who suggest tossing your old jukebox out the window should get the "Notmad" third party software, you can get it here at download.com. it's better than this junk anyware. FYI i have no affiliation with the notmad people. read more
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1 stars
Version: Creative Nomad Manager (7/1/1999)
Summary: Do Not downlaod this unless you feel you really need this it IS a waste of your time Ill never get another creative mp3 product.... now i got to figure out what to do with my old mp3 player... i hope someone from creative sees this---> YOU SUCK!/>... read more
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1 stars
Version: Creative Nomad Manager (7/1/1999)
"Two thumbs down for creative!"
Summary: No driver suppor for the original Nomad at ALL! I've lost my CD, can't find drivers at all and creative won't reply to any of my e-mails. Won't buy naother Creative MP3 player ever again. read more
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