CrashPlan for Mac User Reviews
Results 1-1 of 1
"slow, no tech support, misrepresents capacity"
Version: CrashPlan 3.6.3
none - doesn't actually work and tech support is as slow and unresponsive as the program is
took more than 2 days to back up 30 mb online. have multiple computer plan and after 1 week still has not backed up anything from the second computer (new macbook air - only applications, no files yet). Tech support takes more than 20 min to answer and say first backup can take a long time (not my first backup). they say online backups can take as long a 4 days so 2 days is not an "issue". they claim they can backup also from an external drive when connected to the computer and give you options to set that up, but nothing gets backed up.
I wonder if the people who say they like this have checked to see if they have acutal files? Or have tried restoring a file? I tried with a small excel file and the file was corrupted. Does not bode well for larger files
don't waste the money or time
Add Your Review
Submit your reply
E-mail this review
Report offensive content
You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.
All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.
CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.