CrashPlan for Mac User Reviews

CNET Editors' Rating 3.0 stars

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  • 3.0 stars

    "Installed easily and did what it was supposed to do."

    December 23, 2010  |   By veldugo

    Version: CrashPlan 3.0

    Pros

    Ease of use,

    Cons

    I could find none in the short time that I used it.

    Summary

    Good if you need something like this software for backing up files.

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  • 5.0 stars

    "Hotter than two rats humping in a wool sock!"

    July 16, 2010  |   By GregariousJB

    Version: CrashPlan 3.8.2010

    Pros

    Quick setup
    Video tutorials
    FREE if you plan to back up an ENTIRE HD (a 1TB drive) anywhere but online - friend's computer, external, or another internal
    Encrypted
    Compressed (my 783 GB was backed up to 602 GB)
    Extremely simple to use

    Cons

    The only thing I wouldn't recommend this for is to share a small amount of data (2GB or less) across multiple computers. Programs like Dropbox do this better (assuming you want something free).

    Summary

    I've used Dropbox, Sugarsync, Acronis, Norton Ghost, Cobian, Carbonite, Mozy, and many others. Each worked decently well in their own way, but I still felt like I was missing something - user friendliness, features, simplicity, or my wallet being heavier.

    If you have one of two home computers (or sometimes-home computers like a laptop) with no desire to back up online (which always made me ask, 'Where exactly is my data and who has access to it?'), Crash Plan is completely free. The free version is supported by ads, but they never pop up in your face and are neatly tucked in the corner below the menu. Even the ad placement makes sense. However, I noticed that even if I DID want to backup online, it costs less than it does with Mozy or Carbonite.

    I'm running 4 hard drives, a 500GB for the OS and apps, an 80 GB for a Windows image, and 2 1TB drives, one of which has all of my games, pictures, movies, and documents. I've had that data for decades, so If I ever lost it I would be devastated! I've been diligently searching for the perfect backup solution that is easy to use, easy to maintain, easy to restore, and doesn't cost a penny. Needless to say, I am no longer searching.

    Crash plans needs to be on EVERY "Best of the best" list on the internet for backup software. Now.

    Updated on Jul 16, 2010

    Oops, I just realized this was the Mac version I reviewed on Cnet. The version I have is for Windows, but there's no other differences in my review.

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  • 1.0 stars

    "Be Aware: Crashplan has very significant limitations"

    February 20, 2010  |   By anon5

    Version: CrashPlan 06.11.2009

    Pros

    Unlimited on-line storage, inexpensive

    Cons

    No on-line storage file recovery from their data center and ZERO CUSTOMER SUPPORT unless you buy the most expensive plan. Can't back up to a local file or external hard drive. This is a peer-to-peer service. Make sure you understand what that means.

    Summary

    Crashplan is cheap and easy to use, but it doesn't work like other services. You have to pay attention to how the service works or you'll find that the files that you think are backed up cannot be easily restored.

    If you buy the basic service (around $50/year) and you back up to their data center, be aware that you can't restore any of those files unless you pay more money for CrashPlan+ with web restore. That "web restore" online back up is designed to restore a few files at a time and not designed for full restoration of an entire archive that might happen during a hard drive crash.

    You can't back up to an external hard drive, USB drive, or local file by creating an encrypted backup file on that drive. Crashplan is designed for back up to another PC or MAC and the software has to be loaded and running on that machine. It's more of a peer-to-peer back up system.

    There is NO CUSTOMER SUPPORT unless you buy the most expensive plan. At that price, other services have far better functionality.

    So BEWARE. Test the service before you assume that your files are safely back up and can be restored. The last thing you need is a disk crash only to find that you can't restore your files.

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  • 5.0 stars

    "Easy, fast, awesome"

    August 21, 2009  |   By funK96

    Version: CrashPlan 07.27.2009

    Pros

    Tons of options, intuitive interface

    Cons

    none so far

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  • 3.0 stars

    "Very good but missing vital Mac controls"

    June 13, 2009  |   By robfol

    Version: CrashPlan 06.11.2009

    Summary

    This review was originally posted on VersionTracker.com.
    I can't believe that CrashPlan still has no Mac menu bar item to show backup progress and no way to temporarily stop backups. This has been the same for over 18 months now. I do not understand the blind spot here? Even the Win version has a CP tray item that pops up info when you pass the cursor over it. On Mac we have to open the very slow desktop app to even see what is happening. AS for stopping and pausing backups this is ESSENTIAL for the thousands of Europeans who use 3G data USB sticks for internet connection. These are all capped and a CP backup can easily make you go over the limit and cost money. Why won't you devise an easy way to stop and pause CP backup. You can tell I am pretty pissed off about this! Almost EVERY other backup service, Mozy, SugarSync, Dropbox etc all have useful menubar controls. What's the problem

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  • 5.0 stars

    "Peer to peer backup done right"

    March 15, 2009  |   By gijsterbeek

    Version: CrashPlan 01.06.2009

    Pros

    The best feature of Crashplan is that it allows me to backup my data to my backup disk or my friends' computer (encrypted of course), so that in case of a fire or theft, my backup is still available. And best of all: this feature is free!

    Cons

    It's not possible yet to define multiple backup 'sets'. I'd like to backup my music and video's to a secondary harddisk, while my family pictures and work related documents should be backed up both to my harddisk and my friends harddisk.

    Summary

    Installation is easy, the user interface is as clear as daylight, while it offers a huge amount of features, and it doesn't cost a dime. The paid license only adds a central server to backup to, for those unfortunates that don't have friends, or at least no friends with broadband connections. But I don't need that, so I only need the free license. There are some ads visible, but only when using the interface. The Crashplan service normally runs invisible in the background, so that doesn't annoy me.

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  • 4.0 stars

    "CrashPlan is an essential part of my backup strategy"

    October 10, 2008  |   By MichaelAlderete

    Version: CrashPlan 2008-10-09

    Summary

    This review was originally posted on VersionTracker.com.
    Once upon a time, I had a hard drive crash, a mechanical failure that gouged a groove into the disk platters. Even DriveSavers couldn't recover my data. Since then, I've been a backup nut, and have used all kinds of different systems to back up my data.

    I feel more protected now than at any time, and CrashPlan is a big part of that. I use it to back up to CrashPlan Central, giving me daily off-site backups, that protect me from fire, theft, and all kinds of other disasters. I used to take tapes off site, and then hot-swappable disk drives, but those happened every couple of weeks, if that often. With CrashPlan, the off-site backups happen *every day.*

    I use other backup methods, too. Time Machine and SuperDuper both have a place in my system. But neither of those takes my backups off-site automatically, and neither of those is accessible remotely, so I can restore (or retrieve) a file via the web, from anywhere. The peace of mind I get from being a CrashPlan user cannot be valued in dollars.

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  • 1.0 stars

    "Great idea - lame application"

    July 30, 2008  |   By laptopleon

    Version: CrashPlan 2008-6-10

    Summary

    This review was originally posted on VersionTracker.com.
    The idea behind CrashPlan is great: backing up to and from other computers, no matter what OS they run, Mac or Windows and no matter where they are, in the background, encrypted and smart.

    Great - if it would work that is.

    I tried CrashPlan for 3 weeks and found it takes ages (more than 2 weeks) to back up even a relatively small home dir of 20 GB on the DSL line I used.

    Also, backing up only worked reasonable one way. The other way never got ready; CrashPlan's indicators changed radically from day to day. Finally nothing worked any more.

    I spend a whole day de-installing, re-installing, restarting, trying a new account, trying local and internet backups, trying to back up at a 'friend' account.. nothing worked. Very frustrating.

    Their help desk asks for log files, but when you send them, they say they can't help you..

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  • 5.0 stars

    "Excellent and invaluable software"

    July 15, 2008  |   By davert

    Version: CrashPlan 2008-6-10

    Summary

    This review was originally posted on VersionTracker.com.
    This software runs quietly in the background; I've used it several times to recover files from mistakes, accidental deletions, bad editing, etc, and never had a problem. It's fast, doesn't tax the system, and works incredibly well. I've been using it on my Linux server now too - the Java client for the Mac, which runs like a real Mac program (unlike many Java apps), can also control the Linux client over SSH. It's inexpensive and EASY - though I do recommend that you take some time to set up appropriate backup directories. Among other things I actually back up my entire iTunes collection... it took a long time to get it there, but now adding an album or two is pretty quick. Go for the Pro version...

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  • 4.0 stars

    "Cheap peace of mind"

    February 29, 2008  |   By mmuldoon

    Version: CrashPlan 2008-01-14

    Summary

    This review was originally posted on VersionTracker.com.
    I'm an academic in the UK and it's very reassuring to know that
    even if my whole department burns down, my work will be backed
    up in snowy, distant Minnesota.

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Results 11-20 of 20

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