Track customer complaints and nonconformance. Issue and manage Corrective Action and Preventive Action Request (CAPA) complying with ISO 9000 requirements for quality assurance, quality control system or continuous improvement for Six Sigma projects. It is also an ideal solution for Supplier Corrective Action Request (SCAR) and Safety Action Request (SAR). Main features: manage corrective action and preventive action based on ISO9000 requirements; track Failure Mode, Root Cause, Cost of Quality, and Risk; use Quality Cost and Risk to prioritize corrective actions; comprehensive action review and verification; apply Quality Cost and Risk trending to monitor Failure Mode and action long-term effect.
Version 4.0.1 inludes new Complaints/Nonconformance Managment Module and attachment management function.
What's new in this version:
Version 5.01 includes bug fixing and new installation package for both 32-bit and 64-bit Windows.