- Average user rating: stars out of 70 votes Back to product review
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User reviews
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8 out of 10 people found this review helpful
5 stars
Version: Cool Page 2.72
"Great Product, Very Good Customer Support"
Pros: Cool Page is a great product to quickly design web pages. And complaints here at download.com about it's customer service are apparently people who do not follow the very simple instructions that Cool Page has for buying, upgrading, and redelivering it's product.
I spoke with Cool Page support about this.
Cool Page has an instant system for downloading trial, purchasing full version, upgrading to higher versions, redelivering any version 24 x 7.
Cool Page does block potential customers whose own bank declines the charge or reports a mismatch. They also block credit card sales to customers in 3rd world countries. Apparently they explained that the complaint here about 18 days delay is for a Russian customer who mailed travelers checks and then complained when Cool Page said the checks did not arrive!
The Cool Page email receipt reminds the customer to login at Cool Page's 24x7 automated delivery web page, and update their email BEFORE they change email addresses. Some customers forget to do that, and then they complain when Cool Page charges a $10 fee to manually verify their identity and manually update the email address.
I decided to come here and defend a GREAT product which I love and is indispensable to me. Sure there are other products for designing web pages, but even most of the complaints here about Customer Service admit that Cool Page is very good product. For me, it is the only one I have found that is always pixel exact drag+drop and so easy and fun to design with. And I have always gotten honest, helpful, and rapid replies from their Customer Support. As well, they have a very friendly 100+ page Cool Page Help website, which is helpful to any one who is new to designing and publishing web pages.
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3 out of 3 people found this review helpful
5 stars
Version: Cool Page 2.72
"cheaper than dreamweaver or front page - excellent for simple fun pages!!!"
Pros: If this is the first wysiwyg editor you try then you won't regret it. I began on the free version one wacky night about midnight and even in a state of overtired stupor I could work it!
Cons: Very limited fonts in the free version but that's minor. I'm still getting the knack of it but loving it. I don't think I could make anything grandiose with it but if you're just a small charity/individual without the desire for artistic excellence this is fine. The menus are easy. Inserting HTML is easy. I got it to sort out my navigation on my tripod site (because the tripod one was killing my navigation) and it worked a dream. Maybe I didn't have high expectations but I'm no geek/nerd. If I was I'd have taught myself html and wouldn't be looking for something like cool page. If you're worried about help there is now a new help page/link on the cool page site which makes life so much easier than it used to be.
Highly recommended...(even at this late hour)
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4 out of 4 people found this review helpful
5 stars
Version: Cool Page 2.72
Pros: I`ve used Cool Pages as my web design tool for over four years. It cost me nothing and is the best program on my computer. It`s so simple to use even I can work it out, and I`m from Cornwall!
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3 out of 3 people found this review helpful
5 stars
Version: Cool Page 2.72
"Very Simple & Flexible. I would highly recommend!"
Pros: Great product for the novice user (like me). Very flexible, doesn't lock you into any specific template/s like other website creators I've seen. Great written instructions on-line(once you find them) Easy to create links of all kinds. Simple to create objects of any shape or size. Tons of built-in objects (aminations, clip-art, buttons, etc.)or easily import from various other sources. Resizing objects (including photos)is simple. Choice of user interfaces (beginner or experienced). The beginner interface was perfect for me. I would highly recommend this product!
Cons: Trial version and Standard version are both VERY limited; however, if you don't mind spending the 50 bucks for the Pro version. you eliminate 99% of the complaints I've seen posted by others (i.e. limited number of fonts, etc.)I dont know about their customer support because I've been able to locate all the information I need in the on-line written instruction & help files.
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3 out of 3 people found this review helpful
5 stars
Version: Cool Page 2.72
Summary: But the full version "Webmaster" is ~$79. And, no, it can't edit existing web pages. It can only edit its own .cpg files. There are extra programs avilable no charge at the coolpage help site. There are other programs that can be purchased. Its all ... read more
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