- Average user rating: stars out of 32 votes Back to product review
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0 out of 1 people found this review helpful
1 stars
Version: Cool DVD Player 7.0.2.7
"Lousy customer service, decent product"
Pros: Player works fine if something does not go wrong and you need customer service
Cons: I downloaded and paid for this software over a wireless network. Then a month later it told me that I needed to buy it again. I tried to go through their customer service to get the problem solved. They said that they guaranteed that it would work. It still does not work and they are refusing to answer any of my emails. And they are refusing to refund my money even after they said that they guaranteed that the product would work on my computer. I would not recommend this product to anyone. Their customer service is lousy.
- 1 reply to this review
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Hi opieb.
It is the reason of machine code. Coolsoft has send new reg code to you in January 20 2008. So if you have any question pls contact support.
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