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4 out of 6 people found this review helpful
1 stars
Version: CoffeeCup HTML Editor 2008
"software raves are surprising"
Pros: it's for new site designers who dont really care if they have crumbs of advertising from the company all over their site.
Cons: 1-it's for new site designers who dont really care if they have crumbs of advertising from the company all over their site.
2-the support is awful. their answers for virtually all cases are: set a setting on *name your software* and it will be all better.
3-Their support documentation is non existent - almost laughable when you get the read me files that there are two paragraphs that say something to the effect of what the software can't (wont) do - nothing more
4-Phone support is shady: a recent call to 'help' received a response that i can change any file i want, but coffeecup wont advise on what should be changed to assist customers and gives you some lame answer like: 'sure change the header, that's all you need to do'. That is it. nothing more. When you ask what is supposed to be changed they circle around it but never truly help you. Ummm, sheh.
5-if you want a boat load of crumbs advertising for coffeefup, trust me you're doing the right thing using their software.
The software could be jettisoned in popularity if they'd step up and giver real support and documentation. makes me suspect there's something wrong in coffeecupland.
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