Classic FTP

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  • 2.0 stars

    "PROGRAM FREEZES UP!!!!!"

    December 10, 2010  |   By Lucien_Sabre

    Pros

    Fast upload and download, easy-to-use interface.

    Cons

    After the first times, program freezes up.

    Summary

    I used the free version back on my old WinXP-running desktop; so, I took it down on my new Win7 laptop. It seemed fine....tricked my eyes. :|

    It IS fine only the first times; then, you must NOT use it for more than a few minutes, otherwise the program freezes up and has to be shut down via Windows Task Manager. This issue happened 4 times in a row, so I tried to delete and re-installed the program....same goes. v.v It went so for 2 days; then, I got fed up and deleted the program for good.

    Do not be fooled by its easy appearance and working, for both last for a very short time; my suggestion is to head over to a more reliable client (like CuteFTP-Pro or WS_FTP).

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2 replies to this review

  • Reply by nchswiftsound on August 28, 2013

    Hello, Sorry to hear you had these issues. Our support team would be glad to get things fixed for you: http://www.nchsoftware.com/classic/support.html
    -NCH Software

  • Reply by rachelNCH on December 15, 2010

    Hi there,

    Thank you for providing the feedback on Classic FTP software. We at NCH would like to be of assistance and find the reason for the issues you are having with the software and your Windows 7 OS system.

    I would like to extend an offer to you to help our developers and improve our product. We would like to give you the chance to offer more feedback and possible suggestions on the software.

    I would like to offer you a free serial number for the product that would allow you to access the fully licensed version of the software. This will allow not only a way for us to troubleshoot your problems, but it would provide us with an invaluable source of feedback from a potential customer.

    Or if you could just provide more specifics such as any error messages and computer hardware specifications, your additional feedback and information would be most appreciated.

    Thanks,
    Rachel Ridings
    NCH Software

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