Cheetah DVD Burner

1.0 stars

"Useless support/instructions. Gave up. Does it work?"

January 3, 2012  |   By erikstanford

Pros

Free trial! If you can figure out the software on your own and make it do what it says it does, it may be a great product. I never got that far - but maybe you can.. Thank god for the free trial!

Cons

No instructions, poorly executed support site lacks functionality or useful content. Cheetah must assume we average folks know at least as much as their developer on how the software works. Appears to have a lot of functions and features, but getting to do something as simple as copy/clone a movie DVD was a waste of time. I want to think that I am just missing something, but without some basic explanation of how to do the DVD copying process with the software, and a support website that does the software justice, I found it to be quite a disappointment and a waste of time. Thank god for the free trial - no thanks.

Summary

Very disappointed in the lack of support provided for the average, somewhat tech-savvy user. I honestly gave up on using it after wasting a lot of time trying different things. I guess I could pay for tech support!? Please bring your support up to the level of your product and you will be a lot more successful with sales.

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