Cash Register Express 2003

1.0 stars

"The worst customer service EVER"

August 29, 2008  |   By jcung723

Pros

none worthy to mention

Cons

Reports for individual cash registers are retarded
Customer service sucks, unreliable if you are running a business. Only have the support staff know what they are actually doing.

Summary

I already had problems with this software with end of day reports. Their reports dont give you totals for each register, you have to go print another report to find that information. The thing that really pissed me off was when I entered in 8 hours of data just to find that it was not correctly synced with the server. I called to ask them if they could help me merge it, which i dont think is extremely difficult, they literally told me "you are ******". When I got angry, he called me a smartass. Am I not the customer here? I feel that i have been mistreated. My account manager never responds to my requests and when we do talk, he argues with me. I have never witnessed a company SOO badly ran. I am going to switch as soon as i get the chance. Please save yourself the money and go with something a little more expensive. This software is not even worth $50

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