Cash Register Express 2003

1.0 stars

"Doesn't work and there is no support"

August 21, 2007  |  

Pros

There is little to like about any product that does not work. It has a nice interface but drops data, won't address printers and there is no knowledgeable support. The company has a great webiste but does not answer e-mail or phone complaints. Not much to like after a several thousand dollar investment.

Cons

We bought the POS including 5 copies of the software. Our IT person spent a bunch of hours trying to set it up with no luck in establishing the database and no luck in getting the printers to work properly. PCAmerica, the company that authors the software sent us to Dell and Epson but both companies told us we had software problems. We spent dozens of hours on the phone with no luck and the company refused to offer on-site help because we bought it from Dell - their dealer. We are abandoning the software and taking a $3,000 loss. Don't even bother to look at it.

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