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0 out of 1 people found this review helpful
1 stars
Version: Carbonite Online Backup 3.7.6.352
"NOT for my MAC!! Downloaded software file corrupted!"
Pros: Did refund purchase price to my credit card in a fairly reasonable time frame.
Cons: Never received service. Online help required sending online to Carbonite all my HD info, download history, way too much stuff, & the problem with installation of their software was never resolved.
Summary: Notified Carbonite that their software download was flagged w/ a corrupted file notation. Told online help that I didn't want to install a corrupted file, was encouraged to do so anyway. Installation was never completed, all sorts of errors. New online help person had me e-mail to Carbonite extensive download and system history, but some suggested procedure prompts were not able to be executed. The whole process was way too tedious, and the help suggestions too complicated for many users. I am running MAC OSX 10.4.11, within the system requirements for Carbonite.
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