- Average user rating: stars out of 125 votes Back to product review
- My rating: 0 stars Write review
Full user review
-
3 stars
Version: Carbonite Online Backup 3.7.6.352
"Product seems okay. Chat support was terrible"
Pros: Seems to be a decent product
Cons: Chat support around in circles. I finally shut it off after 30 minutes of getting nowhere.
Summary: If you have as little patience as I do with the type of chat support described above, consider Replica from Seagate instead of putting your documents in a cloud. Twice the annual cost of Carbonite, but you own it. Does the same thing and Seagate has 30 day free phone support where you can talk to an intelligent human being who is located in the US.
Submit your review
You must be 13 years of age or older to submit personal information to CNET Networks. In compliance with the Children's Online Privacy Protection Act of 1998, CNET Networks does not accept name and e-mail address information from users who are under 13 years of age.
All submitted ratings and written comments become the sole property of CNET Networks, Inc. (CNET) and may be used at CNET Networks' sole discretion. Ratings and written comments are generally posted within two to four business days in batch groups, not in real time. However, CNET Networks reserves the right to remove or refuse to post any submission for any reason. You acknowledge that you, not CNET Networks, are responsible for the contents of your submission.
CNET Networks is not responsible for the content of the publisher's descriptions or user reviews on this site. We encourage you to determine whether this product or your intended use is legal. We do not encourage or condone the use of any software in violation of applicable laws. CNET Download.com does not sell, resell, or license any of the products listed on the site. We cannot be held liable for issues that arise from the download or use of these products.

