Camfrog Video Chat

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CNET Editors' Rating 4.0 stars

Excellent

Average User Rating stars

out of 2,491 user reviews

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  • 4.0 stars

    "Unique Program"

    December 19, 2011  |   By DirtyMousey

    Pros

    Multi-video chat rooms are great!
    Audio chat capabilities while in the room are also great for open mic nights/karaoke, and discussions.
    There is private chat features: Send photos, video, audio or 1 on 1 video calling (and can use while in a room)
    Different country servers to choose from, you can meet people from ALL over!
    Mac OSX and PC versions
    Moderators in rooms most of the time to keep annoying users out
    Increased security to keep minors OUT of the rooms
    Frequent Updates to the program with new features!

    Cons

    It is pricey for those of you who got pro after 2010. They have always charged a $49.9 fee, however now it's per year as opposed to a lifetime fee. This may turn off some users from going pro, and I have noticed (since i've been on since 2003) that the user count of pro users is severely reduced.

    This is really the only negative aspect, but I've still been seeing people purchase pro licenses anyway.

    Also, customer service isn't the best when it comes to issues. I've only ever had to email them a few times. I did get a replacement code once, with ease, but another time I emailed for issues with the actual program connection, I received no response ever to my emails. Also some of their admins can be testy when you ask about updates, they're not exactly the most "professional" but you really don't need to email that often.

    Summary

    It's a great program, it's unique with it's multi-video environment (icuii doesn't quite match it), lot's of great features, and you get to meet lot's of interesting people. A bit pricey today, but that's the economy for ya! and this is a business, and for it to stay on it's feet it has to find ways to do so.

    Also, I would rely more on other users for program assistance versus emailing camfrog directly, at least as much as possible. They are more willing and responsive, because they tend to care a lot about their users who come int their rooms. (Most of these users pay for rented chat space with no income in return, so they do take the time to ensure the visitors are taken care of.)

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1 reply to this review

  • Reply by Woogy71 on April 12, 2012

    That is a spot on assesment of 'Frog DirtyMousey.

    And for those complaining you can only see cams in rooms for thirty seconds, the programme has been amended that way in an effort to either encourage genuine users to buy a license & also discourage the 'recorders', for everybodies safety ;-).

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