Manage updates with the Download AppBlaze Media Pro
Full user review
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"Awful Experience"
Pros
None. I would enter zero stars, but 0.5 stars is the lowest it goes.
Cons
Program crashes, freezes. Customer support unresponsive, condescending, rude, patronizing, unhelpful at best. If you have a computer crash, and program is more than a year old, they make you purchase the new program. Your activation key will not work on new program. I felt I was safe with confirmation email and activation code which I saved. Wrong. They just ask for more money and then say ..."Have a nice day!"
Summary
After computer crashed, I lost the program. Purchased a year ago. Felt I was safe since I kept my activation code, reference number, original confirmation e-mail, etc. Contacted support via e-mail and fax. Reloaded program, activation program didn't work. Contacted support again. They said that the activation code only works with new program. I said old program works fine< i don't need the new program. They said I would have to purchase the new program. I already paid $50 for the older program, and now they want more money! Customer support totally unhelpful and condescending. Even while stating they can't help me and would need to purchase the product AGAIN, they always ended their emial with "Have a nice day"!
