BlackBerry Desktop Manager

BlackBerry Desktop Manager

Download Editors' Rating:
2
Mediocre
Average User Rating:
2.4
out of 22 votes

Quick Specs

  • Version:
    7.1.0 B33
  • Total Downloads:
    1,402,433
  • Date Added:
    Aug. 14, 2012
  • Price:
    Free

Editors' Review

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Much like the gadgets it controls, this software feels like it's far behind the times. BlackBerry Desktop Manager is a huge, slow program that lags and crashes often. Worst of all, it has trouble even recognizing the few current BlackBerry models that are still hanging around the market. It looks like in Research In Motion's rush to prepare for the upcoming BB 10, this software has lost much of what made it work.

To its credit, the layout of BlackBerry Desktop Manager seems easy to figure out. Finding the things you want only takes a second and the software tries to walk you through the process. Sadly, actually making those features work seems to be another story. BlackBerry Desktop Manager will lose connection to your gadget midtransfer, which can mess up your files or backup, causing you to start over. File transfers go for minutes on end without a status update, which makes you think the program crashed. Somehow, that's more frustrating than when the program actually crashes -- which is more often than it should.

BlackBerry Desktop Manager offers a clean, beautiful interface, which is the only plus we can give to this software at this time. It's sleek, intuitive and helpful - the exact opposite of BlackBerry Desktop Manager itself. However, it often crashes, and if you're a fan of BlackBerry, you're better off trying to drag and drop your files and media to your gadget than deal with this program.

 
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Publisher's Description

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User Reviews
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Results 1–5 of 5

4 stars

"works great if install is right 64 bit"

December 31, 2012  |  By Grandpa-Engineer

 |  Version: BlackBerry Desktop Manager 7.1.0 B33

Pros

Blackberry Desktop software problems are other progs/services running on your computer-here is how to do for 64bit win 7 and 8
In order to run the blackberry desktop on 64 bit 7 or 8 it is a good idea to update your java, as well as fully enable .net 3.5
the java you need is at the moment is jre-7u10-windows-x64
one foolproof method I have found, especially if you have tried and failed to install the desktop is to begin at the beginning
1. uninstall completely the desktop
2. fully enable .net 3.5
3. install jre-7u10-windows-x64 and it is ok to install over your current version of java
4. reboot
5. install the desktop software
even then, it can be a little clunky and slow finding all the drivers when you plug your device to your computer. Using a playbook, the above method works for me 100 percent of the time.

Cons

poor RIM documentation

Summary

If you are patient and do it the right way, it works great. The big probs are with 64 bit OS, either win 7 or 8. But, easily overcome with my method

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1 stars

"Version 7.1 - RUBBISH"

December 07, 2012  |  By smayor

 |  Version: BlackBerry Desktop Manager 7.1.0 B33

Pros

None, that I am aware of. I have not been able to use the software since I downloaded it!

Cons

I was working fine with version 5.0, regular backup, connected automatically everytime I plugged in to the laptop. Then I got this email telling me about the latest version, so i downloaded and I have not been able to successfully connect by BB to laptop since. What a disaster!

Summary

RIM - no wonder you are losing business, publishing software of this poor quality and complete silence from you. You must be aware of the issues uesrs are facing, yet I have seen no communication to indicate you are doing anything about it. Head in the sand attitude!!!

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1 stars

"What Download?"

September 13, 2012  |  By TJ73Mustang

 |  Version: BlackBerry Desktop Manager 7.1.0 B33

Pros

Zip, The Null Set, Nothing.

Cons

Can't get Desktop software to open on my Windows & HP computer.

Summary

Not sure how to go back and get old version now that it has been uninstalled.

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1 stars

"Hangs, freezes, no indication of what it's doing"

August 21, 2012  |  By mmagliaro

 |  Version: BlackBerry Desktop Manager 7.1.0 B33

Pros

You can update software and backup your Blackberry with it... if it happens to work for you (but good luck with that).

Cons

Completely unreliable connecting to a curve 8330 on a Windows 7 machine. Plug in the blackberr first before launch the app, or after, it doesn't matter. It loses its mind on a whim, locks up, and won't recognize the Blackberry. Then you unplug the USB, plug it in, try again, click your heels 3 times, and then maybe it will reconnect.

While updating my phone's system software, the desktop mgr first made a backup, or tried to, but it hung and lost its connection to the device, so I pulled the battery on the phone, unplugged the USB, put the battery back in, and while the spinning hourglass was showing, plugged the USB back in, and then the desktop mgr found it again and continued on the with the O/S update. While it's updating, there are LONG stretches where it shows no progress and you are sure it has hosed your phone.

Summary

In a word, awful. As a user, you have no idea what the heck it is doing, or why it cannot find your phone. It goes through long mysterious phases where it seems to be hung, and sometimes it really is. I never used it before this version (version 7), so I don't know if it was ever any better.

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1 stars

"Slow and no longer syncs properly with organizer"

August 21, 2012  |  By codylightful

 |  Version: BlackBerry Desktop Manager 7.1.0 B33

Pros

Pros? Well, the only pros I can think of for this new software update are for Samsung and Apple, since it will encourage more people to buy androids and iphones.

I guess it successfully backs up your phone - but now it's a bbb file instead of an ipd file. An explanation would've been nice. Also, I'm not sure how successful the backup is, since I have not restored from it yet - but I'm not filled with a lot of confidence.

Cons

Gee, where to begin?
This Desktop Manager version is inferior and non-functioning compared to the old version.

First off: I get "Error "CRTranRec:: GetLinkedRecordId : Invalid linked record Id" when I try to sync.
Here it is in the Blackberry Knowledge Base help forum: http://******/NDoEmS
Of course you currently offer no solution and the message, "This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available."
That's just peachy.

Second: this new Desktop Manager software is insanely slow compared to the previous version. Good job RIM. That's what users want: to spend more time thinking about what other phone they should buy to replace their overpriced 9900 junkberry.

Third: I use Outlook and the software DOESN'T SYNC RIGHT!!! I tried all sorts of different options to get my memo pad to match, but no dice. Gee, I never had to worry about this with the previous version - because that one worked.

Summary

Hey - how about some support? I'm okay with mistakes on new software, but where's the option to switch back to the previous version of Desktop Manager? That way, when you guys screw up and release software with too many bugs and issues, us users can have the option to safely go back to the previous version that worked.

And this:
"This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available."
Come on. Investigate faster, development team. Or at least give us a time frame.
We'll wait, but don't take too long. Because it only takes about 10 minutes to buy an iphone.

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Results 1–5 of 5

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Full Specifications

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General
Publisher Research In Motion
Publisher web site http://na.blackberry.com/eng/
Release Date August 10, 2012
Date Added August 14, 2012
Version 7.1.0 B33
Category
Category Utilities & Operating Systems
Subcategory Data Transfer & Sync Software
Operating Systems
Operating Systems Windows XP/Vista/7
Additional Requirements None
Download Information
File Size 113.86MB
File Name 710_b039_multilanguage.exe
Popularity
Total Downloads 1,402,433
Downloads Last Week 1,540
Pricing
License Model Free
Limitations Not available
Price Free

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