Bitdefender Total Security user reviews and ratings - CNET Download.com

Bitdefender Total Security User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 289 user reviews

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All User Reviews

Results 21-30 of 36

  • 1.0 stars

    "Very bad program for me"

    November 30, 2013  |   By cudles41

    Version: Bitdefender Total Security 2014

    Pros

    None that I found

    Cons

    when I installed it the first thing it did was try to uninstall AVG & my hotspot shield so I deleted the program!

    Summary

    Risky

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  • 5.0 stars

    "Save 10% Bitdefender Total Security code: discount2014"

    November 2, 2013  |   By dipsnwc

    Version: Bitdefender Total Security 2014

    Pros

    It has got non-intrusive and extremely fast scanning technology.It doesnot slow down laptop.

    Cons

    All the people talking about that bitdefender, are saying wrong.

    Summary

    I just got Bitdefender Total Security 2014 with 1-Year free PC Booster 7 for 3 PC
    with 10% off Coupon code : discount2014

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  • 1.0 stars

    "Nightmware. Fake possitive online reviews"

    October 29, 2013  |   By turbosocks

    Version: Bitdefender Total Security 2014

    Pros

    Couldn't see any yet.

    Cons

    - Active files leftover after uninstallation that were unable to remove (not even with their uninstall tools and regedit remove, it still hidden somewhere)
    - No customer service support (email/facebook/ticket raise/phone call)
    - Registered on their forum and never get approve or review by their administrator.

    Summary

    leftover active files on your computer can't be remove, even with their uninstallation tools and remove manually from regedit doesn't work. No communication from email / raised tickets. Contacted them from facebook they only responded once told me to email them to bitsy but never responded. Registered on their forum never get approved.

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  • 1.0 stars

    "Auto renewal option enabled, without your knowledge"

    October 25, 2013  |   By Lorenc2013

    Version: Bitdefender Total Security 2014

    Pros

    While the program in general was ok, BitDefender violates privacy by gaining access to the bank card used for the first purchase, charging you twice the price of a first user when they "by surprise" have auto updated your account. Even when asked to refund, they come to you with the option of renewal with the price that you'd normally buy even as a first time user.

    Cons

    Worst experience ever!!! Watch out!!! BitDefender violates privacy by gaining access to the bank card used for the first purchase, charging you twice the price of a first user when they "by surprise" have auto updated your account. Even when asked to refund, they come to you with the option of renewal with the price that you'd normally buy even as a first time user.

    Summary

    BitDefender policy of auto renewal without notice when purchasing the software, but only 7 days before expiration left me a bitter taste. Charging double price to a user is only stealing from you; and even worse using your bank card without authorization. Worst experience ever!!!

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  • 1.0 stars

    "Grossly over-rated software"

    October 25, 2013  |   By maxcoaster

    Version: Bitdefender Total Security 2014

    Pros

    Neat interface; lots of tools/utilities

    Cons

    Scan times EXTREMELY slow. Product updates don't install.

    Summary

    I have the latest version of Bitdefender Total Security 2014 installed on my new (September 2013) laptop. Basic software,still loads of space on my harddrive. Bitdefender takes 4 hours and 5 mins to do a Full system scan. Slows down my laptop to SLOWER than a snail's pace. When I contact "Customer Support",(that's a laugh!),they keep telling me to try doing the same things over and over again,although I've already told them that I've done them!!!
    unacceptably slow and poor performance. Norton does the same scan in 1hr and 20mins...

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  • 2.0 stars

    "Bitdefender is good but..."

    October 16, 2013  |   By JohanB500

    Version: Bitdefender Total Security 2014

    Pros

    Seems to be good in detecting viruses, malware - but I have had other anti-virus programs that seemed good too. To date I've had no infections. I run Bitdefender 2013 build 17.20.0.883

    Cons

    My system startup is so slow that I can go away for a good half hour, then come back to start working.
    I can't seem to install my programs from disk. Bitdefender keeps scanning the disk and prevents installation.
    The support interface is terrible. It took about 40 minutes to "gathering system information" before it announced that it was ready to send my support query.

    Summary

    I must find a different anti-virus package. I never had these problems with FREE AVG, but I was told it does not offer sufficient protection, so I bought 5 licences of Bitdefender. I now don't agree that Bitdefender 2013 is one of the top 3 packages out there. There has to be something better and more transparent. I'm a busy person and don't have time to try and figure out all the possible settings this program seem to offer. Just not for me, thanks.

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  • 2.0 stars

    "software cons"

    October 5, 2013  |   By wahoo125

    Version: Bitdefender Total Security 2014

    Pros

    Bit defender appears to be a good anti-virus program, but?

    Cons

    Who needs soft-pay which keeps flashing a black menu every time I choose a site.Another problem is every time I try to install software from a disk it starts a scan which is just plain dumb.

    Summary

    I will be replacing it as soon as possible.

    Updated on Oct 5, 2013

    It also locks up my PC when installing from a disk. I am sure tired of this product.

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  • 3.0 stars

    "i just installed it"

    September 21, 2013  |   By 37grandsport

    Version: Bitdefender Total Security 2014

    Pros

    i just installed it

    Cons

    i think it will be good

    Summary

    i started getting little stucks i dont kno why. if it continues then i will uninstall it

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  • 2.0 stars

    "Thank god its gone..."

    September 13, 2013  |   By bigears625

    Version: Bitdefender Total Security 2014

    Pros

    got it on sale for 29 bucks,

    Cons

    Suffered through bitdefenders "Protection" for 6 months. Freeze ups, super slow performance, computer jumps from screen to screen by itself..?? Safe banking sandbox quit working after 4 months,cant even scroll properly with bitdefender at work...Ugh..!! finally gave up, deleted it 6 months early, cut my losses and back with avast free. Hey my computer works again..!!

    Summary

    Thank god its gone...

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  • 1.0 stars

    "Worst customer service ever"

    August 15, 2013  |   By abbelan

    Version: Bitdefender Total Security 2014

    Pros

    I wouldn't know, I can't install it.

    Cons

    I bought a renewal 10 days ago and have not been able to install the product since I bought it due to error messages. After five days with no response from tech support, they notified me they are sending my logs over to the "Virus Lab." My computer has been protected by Bitdefender since I got it a few months ago, so this shows that Bitdefender does not have confidence in its own product to protect your computer from viruses. Let's see how long it takes them to process my refund request.

    Reply to this review Read reply (1)

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Results 21-30 of 36

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