Bitdefender Total Security

Bitdefender Total Security

Download Editors' Rating:
4.5
Outstanding
Average User Rating:
3.0
out of 307 votes

Quick Specs

  • Version:
    2014
  • Total Downloads:
    655,443
  • Date Added:
    Jun. 26, 2013
  • Price:
    Free to try; annual subscription, 3-user license; $69.95 to buy (Buy it now)

Editors' Review

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Bitdefender Antivirus continues to remain a top-performing security suite that improves over time by adjusting to your computer usage and performance.

Bitdefender's latest version sheds the yearly version identity and brings back the same expected arsenal of security tricks and tweaks that made version 2013 so competitive among the AV crowd. Features like MyBitdefender return to address the rising demand for multidevice protection as many other rivals like Norton and AVG have followed suit.

Bitdefender's cost has gone up for each of its products across the board: Antivirus Plus now retails for $49.95, Internet Security for $69.95, and Total Security for $79.95. Internet Security shows the greatest price hike, at $20 more, putting it at the cost of last year's Total Security suite.

Installation didn't take long but updates can take some time. After installation, Bitdefender will enable an autopilot mode and auto-gaming mode by default for a hands-off maintenance approach. It'll then follow up with a preliminary system scan to check for any existing infections.

Bitdefender dubs its new adaptive technology "Photon" and claims that the security program learns and adapts to your system's performance. It does this by monitoring the various applications and programs you already have installed and "learns" what kind of configurations are standard vs. those that are tampered with by malware. The result is reducing the load on the scanner and shortening times. Our first initial system scans averaged around 20 minutes but subsequent following scans took about two and a half minutes:

    Full Scan times (Initial, post-Photon in minutes)

  • Antivirus plus: 21:38, 2:50
  • Internet Security: 20:54, 2:47
  • Total Security: 22:45, 2:48

AV-Test has yet to release their results for this year's Bitdefender; Version 2013 scored 6/6 in protection and useability with 5/6 for performance. Cinebench scores for processor load scored as follows:

    Cinebench

  • Antivirus plus: 17292
  • Internet Security: 17287
  • Total Security: 17329

In AV Comparatives, Bitdefender scored second highest in real-world protection test at 99.8 percent, ousted only by Trend Micro. Bitdefender also had a score of 2.4 in their system impact test on AV Comparatives; though bested by Symantec, Kaspersky, and Avast!, it still remained in the top 10.

    Boot time, Shutdown time (in seconds)

  • Antivirus plus: 44.73, 10.27
  • Internet Security: 44.75, 9.08
  • Total Security: 45.07, 11.45

Conclusion

Though it might be at least a month or two before all of 2014's test results get published, current performance along with our own findings suggest a trajectory toward maintaining efficacy in overall protection.

 
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Publisher's Description

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User Reviews
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  • Current Version

    2.4

    out of 39 votes

    • 5 star 7
    • 4 star 2
    • 3 star 6
    • 2 star 7
    • 1 star 17
  • All Versions

    3.0

    out of 307 votes

    • 5 star 112
    • 4 star 24
    • 3 star 27
    • 2 star 40
    • 1 star 104
  • My rating

    0 stars

    Write review

Results 1–10 of 39

5 stars

"Reliable Protection"

July 06, 2014  |  By Imogen7Ryan

 |  Version: Bitdefender Total Security 2014

Pros

The level of protection truly makes one feels safe. Rarely false-positives comes up. Loads of features like game mode, auto pilot -so it runs in the background and you do not need to do much, and it switches to laptop mode to conserve battery life.

There are parental controls, for facebook too. They give you 2GB of encrypted cloud storage and safe sanboxed sharing. It will locate and wipe your machine should it get lost or stolen.

It checks for vulnerabilities in windows and fixes them accordingly. The safe-pay browser which comes with it was once quoted as the safest browser going and I only trust that one with my banking.

The video on this page doesn't do it justice - double the amount of features and you have a better idea.

Also, they upgraded for free my 2 year 2013 version to 2014 total security.

Cons

Can cause some slowness especially in older and budget machines.
Expensive to buy on their site.

Summary

Bitdefender has always been one of the fore-runners in security... I trust them on gut instinct and their proven worth in the 18 months I have used it.

There are better, cheaper deals on the same products other than on their own site, but for renewing customers, they give generous discounts.

I have 6 months left on my licence and as long as the price is good, I will continue to use this incredible package....And of the 3 main products, Total Security is the one that covers and protects you the most along with many added extras.

I recommend Bitdefender and stand by them as a superb security suite!

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1 stars

"0 Customer Support"

May 16, 2014  |  By Gadgetress

 |  Version: Bitdefender Total Security 2014

Pros

Lots of fancy visual displays.

Cons

Hidden in the Terms of Use which most people don't bother to read because we have a family, a job, and more important things to do than read a mundane novel related to well... Come to find out, they sneak an auto renewal on you. So by the time you have purchased your newest Total Security software, Voila! Extra bank drafts! On top of that you purchased a better version than the year before with the SAME company, and they will not refund your money for the auto renewals you had no clue existed. Bummer! Their support is contrary to the meaning for Support. So if you want a program that looks cool, but makes you login to three separate sites to keep from being robbed, and not giving a care whether or not you are pleased with their service or level of commitment, than this is your cup of tea. Mine was more like a cup of mud.

Summary

Hidden in the Terms of Use which most people don't bother to read because we have a family, a job, and more important things to do than read a mundane novel related to well... Come to find out, they sneak an auto renewal on you. So by the time you have purchased your newest Total Security software, Voila! Extra bank drafts! On top of that you purchased a better version than the year before with the SAME company, and they will not refund your money for the auto renewals you had no clue existed. Bummer! Their support is contrary to the meaning for Support. So if you want a program that looks cool, but makes you login to three separate sites to keep from being robbed, and not giving a care whether or not you are pleased with their service or level of commitment, than this is your cup of tea. Mine was more like a cup of mud.

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3 stars

"good...........BUT!!!!!!!"

May 08, 2014  |  By dogesuchwow

 |  Version: Bitdefender Total Security 2014

Pros

great protection
many features
fast update

Cons

sometimes it is not respond

"Untrusted Bitdefender CA" Problem!!!!!!!!!!!!!!!

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1 stars

"NO CUSTOMER SUPPORT LOTS OF BELLS & WHISTS NOTHING ELSE"

April 15, 2014  |  By ch00seusername

 |  Version: Bitdefender Total Security 2014

Pros

Nothing positive to say

Cons

When your computer is infected with a virus, can you go for a week without the use of your computer.
Thats how bad Bitdefender customer service is. After waiting a week for a reply & having to use my back up computer,I get a email from Bitedefender asking me if I an send them a copy of the virus. I finally gave up on bit defender near non existant support & fixed the problem myself , using system restorer & other fixes I searched out on the internet
AS far as I know Bitedefender doesn't have a live chat connection or a Telephoe # they can be reached at.
If you can get your computer operating , you have to fill out a service request form & email to bitdefender.
While making out the service request form , the request form is gathering information from your computer.
You have to go through this process just to ask a simple quuestion
I've been waiting 2 wks. to get Bitedef software I had already purchased for a 2nd computer & the answer to a simple question

Summary

Don't wast your money on Bitdefender. Yes it does stop viruses like every other Anti Virus program out their , but incorperates nearly nonexistant customer support.

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3 stars

"CNET Bias Rating On This Software"

April 07, 2014  |  By jcf1957

 |  Version: Bitdefender Total Security 2014

Pros

Lots Of User Interface Tools

Cons

User Interface Tools Lavishly Embellished, many of which the average user will never use.

Summary

I've used BOTH Bitdefender Total Security and Kaspersky Pure 3.0 and see no real measurable difference as far as one being above the other in stats. The most important significance of either software is user knowledge & understanding of software interface and features. The biggest problem I have with Bitdefender Total Security is its Autopilot feature which is best left off. Leaving the Autopilot On tasks an increasing weight on PC resources. Bitdefender also tries to control Windows Update instead of the PC user.

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4 stars

"solutions to make it work well"

April 03, 2014  |  By ste-ven

 |  Version: Bitdefender Total Security 2014

Pros

I'm not a professional

Cons

I rate it 4+. But....guys, you need a large memory, let say 4GB
2)use additionl free software when BD freezes other software.
I use the IObit FREE unlocker. Plus, I use the old good free Ccleaner which shows me which soft is launched automatically when Windows reboots, and thus I can select which soft shold be launched first, a very useful feature.
Then, when you REALLY want to TOTALLY delete BD or other products, use the FREE IObit uninstaller.
Another important advice--> when you install BD, be SURE that ALL other protection softwares are uninstalled.
Well, this is my way to make BD work fine :)

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1 stars

"BitDefender is a malware generator."

March 23, 2014  |  By CannondaleExpress

 |  Version: Bitdefender Total Security 2014

Pros

It installed easily. That is it.

Cons

Too many to list all of them, but for example:
1) It made my PC sluggish and susceptible to freezing. (On the bright side, I because expert at rebooting my PC.)
2) No manual virus scan, only the auto-scan which took days to complete.
3) BitDefender auto-scan always found malware--but how was it getting past BD in the first place? When I used Windows Defender, I never had malware or a poor performing PC. I switched back to Windows Defender.
4) BD customer service stinks. But they are polite in their inability to help.
5) BD tried to steal the renewal from my credit card even though I had e-mailed them that I removed BD from my PC and retracted my authorization to renew annually. I had to change my credit card number due to the target breach, but BD found my new account number and charged me $80. Unbelievably corrupt. I only got the money back by working through my credit card company.
BD is a corrupt company. Stay away.

Summary

In January 2013, I decided to pay for anti-virus protection. There were no issues with my desktop, but I thought my computer might be exposed to danger by using the freeware provided with Windows. BitDefender seemed to be frequently recommended, so I downloaded it and selected the annual auto-upgrade option. Within a few days of installing BitDefender, my desktop computer started experiencing issues—freezing, sluggishness, etc. I will never ever use BitDefender again and I cringe every time I see it listed as a good product.

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2 stars

"Caveat Emptor (Buyer Beware). Can't wait to unsubscribe"

March 23, 2014  |  By fairwayford

 |  Version: Bitdefender Total Security 2014

Pros

Blocks viruses and malware (as far as I know). I haven't had any since installing. The package I bought includes 3 PCs and mobile. Generally runs in the background. Highly rated by CNet, but I should have paid attention to the user reviews.

Cons

Where do I start? Windows updates, even on a brand new tablet, always, always generates error messages that are totally irrelevant. Every single virus scan generates the same problems with cookies that it won't make go away once and for all. The full scan takes way too long, and yes, generates the same repetitive issues. Required windows updates through BitDefender re a joke. Yes, it notifies you to update, and yes you choose the updates, then after going through all the steps, it tells you you're done. Then the little progress status wheel shows a number of events in red, which you discover are required windows updates. "Wait, I just updated, you say." You follow the prompts... and voila! Total confirmation of how much it's wasted your time. "No updates are available."
This proves that User Reviews rule. CNet rated this product highly, but I should have read these reviews first.

Summary

I tried several AV programs when my Avast subscription ended... AVG, Trend Micro, Kaspersky, Comodo, then Bitdefender - all on a 30-day trial basis. Then I got the full Bitdefender Total Security package for up to 3 PCs, including mobile. Now I can't wait for my Bitdefender subscription to end, but I'm also gearing up for a fight based on what I've read here about Bitdefender using your credit card info to auto-renew. My main issues with Avast had been that it allowed malware that caused me to lose my hard drive, and then dealing with their foreign based customer service iYogi turned out to be useless, requiring up-selling for a monitoring and virus removal service. Now I hear that Bitdefender's customer service is the same, though I haven't had to use them yet (rue the thought...). Now I wish I had ignored the CNet Editor's review and given more weight to the User Reviews.

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2 stars

"Not worth it when there are so many other choices."

March 17, 2014  |  By jeffopus

 |  Version: Bitdefender Total Security 2014

Pros

Easy but long installation, good rated antivirus protection.

Cons

Customer support does not allow you to see open tickets. Id Theft Protection requires additional cost to get any real valuable information. No way to pause or turn off protection completely.

Summary

I reviewed Bitdefender Total Security 2014 and was a bit disappointed with a few aspects including the general tone of customer support. I was not able to actually see my own support tickets and for some companies this would be a crucial problem if more than one person was submitting problems. I also received a warning about my credit as part of the ID Theft Protection but only got "A change in your credit report has been detected." To find out more I had to pay extra which was not going to happen so ID Theft Protection is useless.

I just could not recommend this even after using it for a month on several different computers which brings me to the last bit of my problem with the software, I fully uninstalled it and it popped up again after almost three weeks by adding an install program to my startup. My full review can be found here: http://voices.yahoo.com/bitdefender-total-security-2014-review-12549070.html?cat=15

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3 stars

"Some good and some not good."

February 21, 2014  |  By sissyll

 |  Version: Bitdefender Total Security 2014

Pros

Good protection, notification, updates.

Cons

Uses illegal methods to upgrade you without asking; foreign-based staff; does not honor renewal deals sent by email, or makes the time frame too small to meet and will charge you without your acceptance at the full price. BEWARE!

Summary

I loved the security of this program in the beginning, but the renewal process and their deceitful business methods far out-weighed having it. I have to have my bank fraud unit make them give me back my money when they ignored my requests over the phone.

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Results 1–10 of 39

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Full Specifications

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What's new in version 2014
Version 2014:
  • New: The New Bitdefender now exclusively integrates an innovative technology that visibly improves speed and performance in a matter of hours by gradually molding to your PC. This technology is part of Bitdefender's Cloud Security, a mixture of technologies bound together to ensure unbreachable security and lightning-fast scanning with no impact on performance. Bitdefender Photon has been integrated in Bitdefender 2013 since the beginning of the year 2013, and the results have been amazing. In the latest AV-Test results, Bitdefender's impact on performance had become the lowest among all major competitors. Photon technology has since been further improved before being introduced as part of the new product line. Now, more than ever, installing Bitdefender on your machine will avoid slowdowns and freezes, and will imply a seamless and secure experience.
  • New: Bitdefender Safepay keeps hackers at bay by automatically opening all your e-banking and e-shopping pages in a separate iron-clad, secure browser. From here on, Safepay also keeps your sensitive data (required to complete online transactions), closely within reach, in a secure manner, via Bitdefender's new Wallet feature.
  • New: Bitdefender now introduces a fully-fledged Wallet, which allows you to quickly access your sensitive credentials, and even automatically fills them for you to save time.
  • New: Security Report: how can you not keep an eye on Bitdefender, but still know that it's doing its job? You can trust it or you can visit our weekly security report. This new feature presents your overall security status for the past week, including scans and disinfections, pending issues if any and ways to fix them, as well as feature recommendations to help you get the most from your Bitdefender product.
  • Enhanced: Bitdefender has fully migrated the antispam engines to the Cloud. The results are even better detection rates, lowered system load and a very small footprint on disk.
  • Enhanced: Bitdefender's Parental Control technology has been partially redesigned, to include complete coverage on all Windows environments, even Windows 8 and Windows RT, HTTPS support, an intuitive user experience on Facebook and substantially more details and options for this social network.
General
Publisher Bitdefender
Publisher web site http://www.bitdefender.com
Release Date June 26, 2013
Date Added June 26, 2013
Version 2014
Category
Category Security Software
Subcategory Internet Security Software Suites
Operating Systems
Operating Systems Windows 8, Windows XP, Windows 7, Windows Vista, Windows
Additional Requirements Microsoft .NET Framework 3.5, Internet Explorer 8
Download Information
File Size 6.7MB
File Name bitdefender_ts.exe
Popularity
Total Downloads 655,443
Downloads Last Week 1,274
Pricing
License Model Free to try
Limitations Not available
Price $69.95

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