Bitdefender Total Security 2015 User Reviews

CNET Editors' Rating 3.5 stars

Very good

Average User Rating stars

out of 313 user reviews

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All User Reviews

Results 1-10 of 20

  • 1.0 stars

    "the most terrible internet security ever MADE"

    February 20, 2015  |   By darknessblade

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    there is no good thing about it.

    Cons

    - disables windows update on both windows 8 and 7 (win7 was a 3month newly installed one after uprading)

    - really slow

    - many functions unable to change

    - doesnt optimise pc speed

    - doesnt block spam

    - doesnt block adds

    - only blocks a hunch of forced pop-up malware sites, (wich malwarebytes luckily did block)

    - worst helpdesk ever: they didnt even told me what caused it only that they were looking into it, (2 months ago) still no reply what caused it.

    Summary

    after using AVG free, i found a consumer key giveaway (official) for 6 months

    after using it for 3 days without problem
    bitdefender was disabeling windows update after EACH REBOOT, wich i didnt know it was bitdefenter until i removed it
    even the windows helpdesk fora was for no help at this problem.
    event viewer: not even the slightest hint of the cause.


    for those interested in the thechnical side of it:
    -----------------
    http://answers.microsoft.com/en-us/windows/forum/windows8_1-windows_update/windows-update-is-automatically-stopped-after-each/8033b7a9-2346-4212-8db2-14587ad8c5f2

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  • 1.0 stars

    "Avoid This Like a Virus"

    February 9, 2015  |   By Zod066

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    Yet to find any

    Cons

    Non-existent tech help
    Blocks e-mails at random
    Works sometimes - not always
    Does not block SPAM
    Definitely NOT user friendly
    Has a mind of it's own
    Almost impossible to set up
    Impossible to adjust settings
    My Bitdefender - it's a nightmare

    Summary

    If it didn't cost so much, I would have ditched it and gone back to AVG. Counting down the days until contract expires (if I wait that long), make cut my losses

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  • 1.0 stars

    "Terrible product does not install on 8.1"

    February 3, 2015  |  

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    Hard to see. Installed on my old Windows XP...so that was good. But never good get it to work on my Windows 8.1 despite 14 emails back and forth with their "help desk".

    Cons

    Would not install on Windows 8.1 despite multiple installs and restarts. Very, very frustrating experience. To add insult to injury...if you Google their help desk number, those webpages are virus infected. So when you go there to find the (now hidden number) you get zapped with viruses.

    Summary

    I am a fairly experienced computer user. I have a Windows XP, 8.1 and Mac system that I manage for our home use. This was BY FAR the worst experience i have had in many years.

    After reading the reviews, I wanted to like this product, but it was SO FRUSTATING that I am eating the cost and going back to ESET...

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  • 1.0 stars

    "Absolutely awful"

    February 3, 2015  |  

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    There are 0 pros to this awful application/service

    Cons

    Occupies space on your hard drive which could be used for an actual anti-virus
    Terrible customer service
    Oh and did I mention, that the company steals money from you

    Summary

    Whatever the cost, I do not recommend you ever get this product, as their malicious business tactics only serve to steal from the customers which they have blinded with their false advertisements

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  • 1.0 stars

    "Good Security But Causes Severe Drive Fragmentation"

    February 1, 2015  |   By mdfeser

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    Best Security Available

    Cons

    1- Rated 1 star because it causes severe disk fragmentation to the point drive has to be defragged daily
    2- System slow to boot.

    Summary

    Best Security if you don't mind defragging daily and the computer booting up slow.

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  • 1.0 stars

    "Beware of this unscrupulous company"

    January 19, 2015  |   By Elvis8mybaby

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    Easy install

    Cons

    Jams up my system, often making it unusable.

    Summary

    This anti-virus was not compatible with my PC. It happens. After a few months I went to Webroot and so far no problems. After one year, Bitdefender autocharged me $90 for a renewal, my bad since I had checked that option when I signed up and didn't see the renewal notice in my email. BUT- I contacted them the day I was charged to get refunded, and I hit a stone wall. What should have been a no-brainer refund is a nightmare. This *might* be good software for some, but beware of their unscrupulous policies.From reading other posts on this same issue, I'm not alone here.

    Updated on Jan 19, 2015

    btw, for others in the same boat, contact the bank and see if they will reverse the charges and block all other billing attempts from this firm. Mine said they can if I request it.

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  • 5.0 stars

    "Best Internet Security Suite"

    December 28, 2014  |   By Bryansoftware

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    Fast and effective, doesn't slow down my computer. Nice anti-theft feature. I just bought 3 PCs license for $26.98 ONLY at: https://topwaresale.com/product/bitdefender-total-security-coupon/

    Cons

    Nothing!!!

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  • 2.0 stars

    "Not good option"

    December 27, 2014  |  

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    Good Antivirus

    Cons

    Worst Firewall ever

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  • 5.0 stars

    "The very best out there."

    December 26, 2014  |   By mrmike67

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    The protection is second to none. I now see why it keeps winning awards. This baby catches everything without slowing you down, and I have yet to see a false positive. The optimization program is also very good. I have been working on cpu's for a long time, and I cant believe I never tried this before. This program alone fixes a lot of the systems brought to me for repair.

    Cons

    There are some installation woe's but bitdefender support will help you set it up if necessary. If for whatever reason you would uninstall this GREAT tool it requires an uninstall program.

    Summary

    I have had many good paid antivirus/malware programs such as AVG, Norton, Zonealarm, TrendMicro ........ on and on. This program really lives up to its advertising. A program you really can install and forget. Piece of mind finally. It does have a price tag but well worth it.

    Updated on Jan 3, 2015

    I uninstalled this program before I bought it and it wasn't as bad as I thought. You can uninstall bitdefender from your control panel just like anything else, the uninstaller is for removing all the traces left behind. All programs leave traces unless removed. I contacted support several times with questions before buying because of the other reviews here about business practices. I had absolutely no problem and the support was awesome, believe you me I ran them through the ringer with all kinds of questions. I also made sure I could get ahold of support several ways 3 to be exact, (phone, email, and chat) ; all three worked with email being the slowest and chat being very much the fastest. I still give 5 stars.

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  • 5.0 stars

    "The best so far"

    December 15, 2014  |   By hamid-rahmani

    Version: Bitdefender Total Security 2015 18.12.0.958

    Pros

    Super light and fast.
    Does not keep you'r system busy or slow.
    All in one package

    Cons

    No cons so far

    Summary

    I really love it. After struggling with Kaspersky internet security for one year I bought the Bitdefender Total Security one month ago and I do not see any problem at all. fast, easy to use and customize.

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Results 1-10 of 20

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