Bitdefender Internet Security

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CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 160 user reviews

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  • 1.0 stars

    "Caused upload problems, terrible customer service"

    October 27, 2012  |   By rand212

    Pros

    I can't come up with any. I purchased it and now can't use it.

    Cons

    -Blocked uploads from my computer.
    -Bitdefender's customer service is the worst I have ever experienced. First they claimed they were having server problems, and that's why they didn't respond. Next they claimed that my emails must have been "lost" and that's why no one responded. After that, every reply from them was to ask about the issue I was having as if they had never heard from me before. After one month, not a single solution was offered except to uninstall the program. Just terrible service.

    Summary

    Please do not purchase any Bitdefender product. I don't want anyone else to have to go through this.

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