Bitdefender Internet Security user reviews and ratings - CNET Download.com

Bitdefender Internet Security User Reviews

CNET Editors' Rating 4.5 stars

Outstanding

Average User Rating stars

out of 150 user reviews

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Results 1-5 of 5

  • 1.0 stars

    "Beware -- This is RANSOMWARE!"

    April 5, 2014  |   By JohnathanStein

    Version: Bitdefender Internet Security 2014

    Pros

    Beware - Ransomware!

    Cons

    After installation, the software quarantined 34 of my files, but will only allows 10 files to be restored. Their technical support people say that only the full version gives the user full control.

    So, without paying them, files on my system are now held hostage.

    The files are all virus-free, as they had been in use for some time, and were previously scanned with Microsoft Security Essentials, MalwareBytes and SuperAntispyware. There is NO malware.

    Also note that it is difficult to contact company support.

    1. Their Support page for email is broken: http://www.bitdefender.com/support/contact-us.html

    2. At the same page, the chat fails to connect.

    3. I did get through by phone (954-928-2780), but all the person could tell me is that the paid version does not limit the restore function!


    This is RANSOMWARE, claiming to be security software!

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  • 2.0 stars

    "Ample Features but no worth it. Gets really Annoying"

    March 28, 2014  |   By PROSTYLE85

    Version: Bitdefender Internet Security 2014

    Pros

    Features, automatic scanning, automatic update, lots of automatic features, many different choices of antiviral protections

    Cons

    Takes up a lot of memory even with a 2013 computer.
    Slows down the Pc
    Doesn't ask to allow automatic scanning
    Too many popups and annoying comments
    Have a mind of its own

    Summary

    This is a great product but its not for everyone. Before you buy it make sure your computer is ready to support it. I have a brand new computer but its still slows it down significantly, I would not buy it because I deleted the trial edition because it was so annoying. It doesn't ask before it does something. This thing has a mind of its own even if its not on autopilot mode. It has good protection but at the cost of a lot of memory usage that will slow your computer down.

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  • 2.0 stars

    "Good security, resource hog"

    March 26, 2014  |   By pozgayboi

    Version: Bitdefender Internet Security 2014

    Pros

    Great security though I cannot say it caught any malware, virus's, etc.

    Cons

    Uses us way too many resources IMHO. I'm generally at 100% disc usage.

    Summary

    Great ISS suite, but need improvement in the way it runs and the system resources it uses to protect the pc.

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  • 1.0 stars

    "Awful product with terrible customer support"

    March 23, 2014  |   By CannondaleExpress

    Version: Bitdefender Internet Security 2014

    Pros

    None that I found during the ten months I used this horrid product

    Cons

    The list is long, so I will just list a few:
    - BitDefender is a malware generator. (I did not have malware issues until I migrated to BitDefender.) Within a few days of installing BitDefender, my PC because sluggish, unstable, and loaded with malware.
    - No manual scan -- only the auto-scan which on my PC took days to complete
    - Awful customer support. They are like drones who politely cannot help.
    - I had cancelled my subscription, but BitDefender sill charged my credit card the annual $80 upgrade fee--then refused to return it even though I had e-mailed them and removed it from my PC. How did they not know I had removed their crappy product since they auto-update their product on my PC?

    Summary

    In January 2013, I decided to pay for anti-virus protection. There were no issues with my desktop, but I thought my computer might be exposed to danger by using the freeware provided with Windows. BitDefender seemed to be frequently recommended, so I downloaded it and selected the annual auto-upgrade option. Within a few days of installing BitDefender, my desktop computer started experiencing issues—freezing, sluggishness, etc. I will never ever use BitDefender again and I cringe every time I see it listed as a good product.

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  • 3.0 stars

    "Great virus detection, horrible software"

    March 7, 2014  |   By chopperdcat

    Version: Bitdefender Internet Security 2014

    Pros

    - Among the top at detecting viruses

    Cons

    - Slow, clunky interface

    - Not configurable

    - Dumb "Autopilot" feature wont turn off

    - Can be a heavy resource hog on some machines

    - Caused registry problems on start-up after uninstall

    Summary

    There are about twelve AV products out there right now that use the Bit Defender AV engine, my advice is to get one of those and stay away from Bit Defender itself.

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Results 1-5 of 5

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